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IT Operation and maintenance Management Scheme based on SAAS

2025-01-17 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > Servers >

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SAAS (Software and Services) is a new business model that uses the transmission capacity of the high-speed Internet to process data from personal computers or servers to computer clusters on the Internet. Cloud computing makes it possible to have supercomputing power over the Internet. Enterprises and individual users do not have to purchase expensive hardware purchase costs, but only need to purchase or rent computing power through the Internet. Zhuohao ManageEngine is also in line with the development of the information age, corresponding to the launch of cloud management IT facilities and service software, this article will introduce the general situation of cloud service software, with the editor to understand it!

Website domain server monitoring software (ManageEngine Site 24x7)

Monitor website performance

Monitor the performance of Internet services (such as HTTPS,DNS servers, FTP servers, SSL / TLS certificates, SMTP servers, POP servers, URL,REST API,SOAP Web services, etc.) from more than 90 global locations (or through wireless operators) within the private network.

Server monitoring

Master the interruption and identify server problems according to the root cause analysis function. Create custom plug-ins and monitor key properties. Monitor Windows, Linux,FreeBSD,VMware and Docker

Synthetic Web transaction monitoring

Record and simulate multi-step user interactions in real browsers and optimize login forms, shopping carts, and other applications.

Application performance Monitoring of DevOps

Determine the application server and application components that generated the error. Monitor Java,.NET,Ruby,PHP,AWS,Azure and mobile platforms.

Network monitoring

Fully monitor critical network equipment, such as routers, switches and firewalls. Assist the network team to gain the in-depth performance visibility needed to manage complex networks.

Public and private cloud monitorin

Have a comprehensive understanding of cloud resources. Monitor workloads and troubleshoot application performance on cloud and virtualization platforms such as Amazon Web Services,Azure and VMware.

Physical user Monitoring | RUM

Measure the application experience of physical users. Analyze and subdivide performance through browsers, platforms, geographic locations, ISP, etc.

Public status page

Powerful status page for business transparency. Communicate downtime and inform customers of your service status in time.

RMM of MSP and CSP

Effectively manage our customers'IT infrastructure through our secure, scalable and cost-effective monitoring suite for managed and cloud service providers.

Log management from the cloud

Use application logs across server and data center sites to collect, consolidate, index, search, and resolve issues. With support for common applications and logging frameworks, getting started is very simple.

Online Helpdesk help desk software (HelpDesk Plus On-demand)

Zhuo ServiceDesk Plus OnDemand is a cloud-based Helpdesk help desk software that uses a new SaaS model to help users get rid of complex software deployment and maintenance. You only need to sign up for an account to experience efficient and fast IT service management (ITSM).

Event management

Overall control help desk: manage the entire life cycle of supporting work orders, improve the efficiency of operation and maintenance personnel, in accordance with SLA.

Problem management

Get rid of the passive situation of firefighting: classify, analyze and solve problems, explore the root causes of problems, and effectively avoid the recurrence of similar events.

Change management

Standardize the change process: with the help of automated workflow to achieve the effective implementation of change planning, approval and implementation to ensure the success of the change.

Service catalog

Optimize service delivery: create and publish available service content catalogs, configure corresponding automated workflows and SLA, improve user satisfaction and IT service transparency.

Knowledge base

Accumulate intangible assets: constantly accumulate solutions to common problems, provide users with faster services and improve help desk efficiency.

assets management

Asset management: centrally manage all IT assets, optimize asset utilization and ensure asset compliance.

Report form

Data-driven decision-making: use default reports or custom reports to analyze each item of data in the help desk to understand what is happening in the entire IT environment.

Integration

Integration with other systems: it is convenient to integrate with network monitoring, application performance management, desktop management and AD domain management to realize the omni-directional management of IT.

IT project management

Finish IT projects on time: create projects, manage resources, and track project progress, making it easier to manage requests and changes.

Simplified alarm Management (Alarms One)

One platform manages all alarms

AlarmsOne is an SaaS-based alarm management platform for monitoring, tracking and managing alarms generated by all infrastructure monitoring tools, cloud monitoring services, log analysis systems and project management software. Including ManageEngine, Solarwinds, HP, Zabbix, Nagios, Zenoss, PRTG, Appdynamics, Microsoft SCOM, New Relic, Loggly, JIRA and so on.

Simplify alarm management of complex IT

In the complex IT environment, the data center management team, the network operation team and the development team usually use different tools, which will generate a large amount of alarm information. AlarmsOne can aggregate all alarms and facilitate in-depth analysis of each important alarm, thereby minimizing system downtime.

Real-time alarm

Obtaining alarm information from various monitoring tools in real time and notifying the system administrator by text message, e-mail or phone call is helpful to quickly execute the processing behavior.

Intelligent classification and filtering

Intelligently classify alarms according to hosts, network devices, applications, databases, etc., pay attention to alarms that have a significant impact, and shorten the time for alarm identification and problem root cause analysis.

Manage alarms at different locations

With the help of alarm collector, the unified management of alarms in different locations is realized. For cloud monitoring tools, you can send alarms to the AlarmOne through WebHook.

Mobile device Management (MDM)

From a platform to comprehensively manage smartphones, tablets and other mobile devices in the network, establish their own application stores, distribute App uniformly, maintain a complete IT asset library, and protect enterprise data security. Provide local installation version and cloud version two modes, free version to support the management of 25 mobile devices!

Device management: one software manages all mobile devices

Application management: managing proprietary and third-party applications

Security management: ensuring the security of equipment and applications

BYOD management: support employees to manage BYOD

Cloud platform log management (Log 360Cloud)

Store and manage all log data on a secure cloud platform

Have you encountered "insufficient disk space!" An alarm is issued every time you try to archive logs to meet IT compliance requirements? Then you must see Log360 Cloud.

Log360 Cloud is a cloud-based solution for managing and storing log data from the local environment. Log360 Cloud's log storage, which starts at $99 / 100GB, securely manages log data on the cloud and significantly reduces IT overhead on log storage devices.

Why consider Log360 Cloud?

Instant and simple

Log360 Cloud can manage logs on secure cloud platforms in minutes. Simply install the log collection agent and configure your device.

Store and search

Store all log data on a secure cloud platform and greatly save money on IT storage. It doesn't end there. Log360 Cloud has a first-class log search engine, which can quickly conduct forensics and root cause analysis.

Audit and statement

One of the most important reasons for collecting and managing log data is to meet IT compliance requirements. With Log360 Cloud, you can quickly generate audit reports and find out who did what, when, and where to get the answers you need.

All the above software provide free trial service for 30 days!

Go to the ManageEngine website for more details!

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