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This article introduces the relevant knowledge of "the installation and use of the tool supportconfig written by shell in the Linux system". In the operation of the actual case, many people will encounter such a dilemma, so let the editor lead you to learn how to deal with these situations. I hope you can read it carefully and be able to achieve something!

1. Installation of supportconfig

You can install through yast or through the zypper command, which is as follows:

Install directly using the source

The code is as follows

# zypper install supportutils

You can also download the rpm package and install it using yast or look for the installation in the yast administration interface

# yast install supportutils-xxx.rpm

Note: depending on the version of the system, the package name may also be supportconfig.

After the installation is completed, you can use rpm-ql supportutils to view the file information contained in the package, as follows:

The code is as follows

# rpm-ql supportutils

/ etc/schealth.conf

/ etc/supportconfig.conf

/ sbin/chkbin

/ sbin/supportconfig

/ usr/bin/schealth

/ usr/share/man/man5/supportconfig.conf.5.gz

/ usr/share/man/man8/chkbin.8.gz

/ usr/share/man/man8/supportconfig.8.gz

Note: the above results are the results of tests on suse11 sp1 Enterprise Edition, where the directory structure will be slightly different on opensuse 13, using the new version of supportconfig.

II. Supportconfig usage

The following is the help output for supportconfig

The code is as follows

# supportconfig-h

=

Support Utilities-Supportconfig

Script Version: 2.25,197

Script Date: 2010 04 02

=

Usage: supportconfig [OPTION [OPTION . ]]

-h This screen

-An Activates all supportconfig functions with additional logging and full

Rpm verification.

-B "string" Custom tar ball file name element

-C Creates a new default / etc/supportconfig.conf

-D Use defaults; ignore / etc/supportconfig.conf

-E "string" Contact email address

-F Display available supportconfig feature keywords (case-sensitive) used

With-I and-x

-G "gpg_uid" The GPG recipient's user ID used to encrypt the supportconfig tarball

-H "number" Limit number of included HA Policy engine files

-I "number" Default log file line count

-L Create a full file listing from'/'

-M "string" Contact terminal ID

-N "string" Contact name

-O "string" Contact company name

-P "string" Contact phone number

-Q Run in silent mode

-R "path" Log output directory

-S "number" Limit number of included SAR files

-T "seconds" Binary execution timeout

-U "URI string" Sets upload target URL and initiates an upload, supported

Services include: ftp, scp, http, https

-M "string" Contact store ID

-X "number" Max system logs line count

-a Upload the tar ball to the specified alternate target VAR_OPTION_UPLOAD_ALT

-b Screen buffer mode

-d Exclude detailed disk info and scans

-e Search root file system for eDirectory instances;-L implied. Be patient.

-f From directory. Don't collect report files, just use files in that

Directory.

-g Use gzip instead of the default bzip2 compression.

-I "keyword list"

Include keywords. A comma separated list of feature keywords that specify

Which features to include. Use-F to see a list of valid keywords.

-l Gathers additional rotated logs

-m Only gather a minimum amount of info: basic env, basic health, hardware

Rpm, messages, y2logs

-o Toggle listed features on or off

-p Disable all plugins

-q Add a uuid to the tar ball filename to ensure uniqueness

-r "srnum"

Includes the Novell 11 digit service request number when uploading

The tar ball to Novell

-s Include full SLP service lists

-t Target directory. Just save log files here, do not create tarball.

-u Upload the tar ball to the specified VAR_OPTION_UPLOAD_TARGET.

-v Performs an rpm-V for each installed rpm NOTE: This takes a long time

To complete

-x "keyword list"

Exclude keywords. A comma separated list of feature keywords that specify

Which features to exclude. Use-F to see a list of valid keywords.

-y Only gather the minimum y2log files.

Use Ctrl- to try and skip a function that is hanging.

NOTE:

This tool will create a tar ball in the / var/log directory. Please attach

The log file tar ball to your open Service. Request at the following URL:

Https://secure-support.novell.com/eService_enu

If you cannot attach the tar ball to the SR, then email it to the engineer.

Please submit bug fixes or comments via:

Http://en.opensuse.org/Supportutils#Reporting_Bugs

=

Support Utilities-Supportconfig

Script Version: 2.25,197

Script Date: 2010 04 02

=

When executed by default supportconfig or supportconfig-A, the collected results are packaged into a nts_ hostname _ date .tbz file and a file with the .md5 suffix is generated.

Previous page 1234 the next page consists of 4 pages

III. Common examples of supportconfig

1. Supportconfig-A collects all logs

The code is as follows

# supportconfig

=

Support Utilities-Supportconfig

Script Version: 2.25,290

Script Date: 2011 07 14

=

Gathering system information

Data Directory: / var/log/nts_361way.com_140825_1504

Basic Server Health Check. . . Done

RPM Database. . . Done

Basic Environment. . . Done

Basic Health Report. . . Done

System Modules. . . Done

Memory Details. . . Done

Disk I/O. . . Done

YaST Files. . . Done

Auditing. . . Done

Crash Info. . . Done

NTP. . . Done

PROC. . . Done

Boot Files. . . Done

SLERT. . . Skipped

Updates. . . Done

SMT. . . Skipped

Novell eDirectory. . . Please Wait. . . Skipped

Novell LUM. . . Skipped

Novell NCP. . . Skipped

Novell NSS. . . Skipped

Novell DFS. . . Skipped

Novell SMS. . . Skipped

Novell NCS. . . Skipped

Novell AFP. . . Skipped

Novell CIFS. . . Skipped

Novell iManager. . . Skipped

HA Cluster. . . Skipped

OCFS2. . . Skipped

DRBD. . . Skipped

PAM. . . Done

LDAP. . . Done

CIMOM. . . Done

Open Files. . . Done

Environment. . . Done

ETC. . . Done

SYSCONFIG. . . Done

SYSFS. . . Done

System Daemons. . . Done

CRON. . . Done

AT. . . Done

UDEV. . . Done

LVM. . . Please Wait. . . Base Detail Done

EVMS. . . Skipped

Software Raid. . . Done

Multipathing. . . Done

Networking. . . Done

Web. . . Done

InfiniBand. . . Done

DNS. . . Done

DHCP. . . Done

SLP. . . Done

SSH. . . Done

ISCSI. . . Done

Samba. . . Done

NFS. . . Done

AUTOFS. . . Done

SAR Files. . . Done

AppArmor. . . Done

Xen. . . Done

KVM. . . Done

X. . . Done

Printing. . . Done

SMART Disks. . . Excluded

Hardware. . . Please Wait. . . Done

File System List. . . Skipped

Supportability Analysis. . . Please Wait. . . Done

System Logs. . . Done

Creating Tar Ball

= = [DONE] =

Log file tar ball: / var/log/nts_361way.com_140825_1504.tbz

Log file size: 4.0M

Log file md5sum: 484b111cda54ca04419facd82a1da7d7

Please attach the log file tar ball to your open Service Request at the

Following URL:

Https://secure-support.novell.com/eService_enu

You can also upload the tar ball to ftp.novell.com/incoming, or just use

Supportconfig-ur "srnum", to upload the tar ball automatically.

If you cannot attach the tar ball to the SR, then email it to the engineer.

=

Other common uses:

/ / collect the required information with the minimum option

# supportconfig-m

/ / include additional contact information in the output

# supportconfig-E tux@example.org-N "Tux Penguin"-O "Penguin Inc.".

/ / to view a complete list of features

# supportconfig-F

/ / only collect information about the usage of a module, such as LVM phase

# supportconfig-I LVM

The function of / /-x is just the opposite of-I, which excludes a module from collecting

# supportconfig-x LVM

/ / use-U url to upload the collected results to the server. Direct services include ftp, scp, http, and https, such as:

# supportconfig-A-U http://www.361way.com/files/

For more information, please refer to the official supportconfig options section.

System health reports collected by supportconfig:

The code is as follows

# supportconfig-A

# cd / var/log

# tar jxvf nts_361way.com_140825_1504.tbz

# more basic-health-report.txt

# = [Command] = #

# / usr/bin/schealth-Q

#

Supportconfig Health Check Report Tool v1.00-5

Date Checked: 09/12/14 04:40:37

#

Health Check Files [Green]

Processes Waiting for Run Queue [Green]

Kernel Taint Status [Red]

Kernel Tainted: 64 "0

CPU Utilization [Green]

Interrupts Per Second [Green]

Context Switches Per Second [Green]

Free Memory and Disk Swapping [Green]

Used Disk Space [Green]

Uninterruptible Processes [Green]

Zombie Processes [Green]

#

Status: Red Flag

Checked: / var/log/nts_361way.com_140825_1504/basic-health-check.txt

Report: / var/log/nts_361way.com_140825_1504/basic-health-report.txt

#

In the above report, we found that the kernel Tainted status is red, which is judged by cat / proc/sys/kernel/tainted. If the value is not 0, the kernel is contaminated and the values are different. For more information, please see the / usr/src/linux/Documentation/sysctl/kernel file (the specific value is different, the meaning is also different). The 64 bonus is due to the loading of modules that are not official or open source (Unsupported modules loaded).

IV. Supportconfig configuration file

The default configuration file for supportconfig is / etc/supportconfig.conf, and its default contents are as follows:

The code is as follows

# cat / etc/supportconfig.conf

# #

# Default Options

# #

OPTION_AFP=1

OPTION_APPARMOR=1

OPTION_AUDIT=1

OPTION_AUTOFS=1

OPTION_BOOT=1

OPTION_CHKCONFIG=1

OPTION_CIFS=1

OPTION_CIMOM=1

OPTION_CRASH=1

OPTION_CRON=1

OPTION_DFS=1

OPTION_DHCP=1

OPTION_DISK=1

OPTION_DNS=1

OPTION_EDIR=1

OPTION_ENV=1

OPTION_ETC=1

OPTION_EVMS=1

OPTION_HA=1

OPTION_HCREPORT=1

OPTION_IB=1

OPTION_ISCSI=1

OPTION_LDAP=1

OPTION_LUM=1

OPTION_LVM=1

OPTION_MEM=1

OPTION_MOD=1

OPTION_MPIO=1

OPTION_NCP=1

OPTION_NCS=1

OPTION_NET=1

OPTION_NFS=1

OPTION_NSS=1

OPTION_NTP=1

OPTION_OCFS2=1

OPTION_OFILES=1

OPTION_PAM=1

OPTION_PRINT=1

OPTION_PROC=1

OPTION_SAM=1

OPTION_SAR=1

OPTION_SLERT=1

OPTION_SLP=1

OPTION_SMART=0

OPTION_SMB=1

OPTION_SMS=1

OPTION_SMT=1

OPTION_SRAID=1

OPTION_SSH=1

OPTION_SYSCONFIG=1

OPTION_SYSFS=1

OPTION_UDEV=1

OPTION_UP=1

OPTION_UPD=1

OPTION_WEB=1

OPTION_X=1

OPTION_XEN=1

ADD_OPTION_EDIR=0

ADD_OPTION_FSLIST=0

ADD_OPTION_LOGS=0

ADD_OPTION_MINDISK=0

ADD_OPTION_MINYAST=0

ADD_OPTION_RPMV=0

ADD_OPTION_SLP=0

VAR_OPTION_BIN_TIMEOUT_SEC=300

VAR_OPTION_CONTACT_COMPANY= ""

VAR_OPTION_CONTACT_EMAIL= ""

VAR_OPTION_CONTACT_NAME= ""

VAR_OPTION_CONTACT_PHONE= ""

VAR_OPTION_CONTACT_STOREID= ""

VAR_OPTION_CONTACT_TERMINALID= ""

VAR_OPTION_CUSTOM_ARCH= ""

VAR_OPTION_GPG_UID= ""

VAR_OPTION_LINE_COUNT=500

VAR_OPTION_LOG_DIRS= "/ var/log / tmp"

VAR_OPTION_MSG_MAXSIZE=500000

VAR_OPTION_PENGINE_FILES_LIMIT=250

VAR_OPTION_SAR_FILES_LIMIT=30

VAR_OPTION_SBM=0

VAR_OPTION_SILENT=0

VAR_OPTION_UNIQUE_FILE=0

VAR_OPTION_UPLOAD_ALT=' https://secure-www.novell.com/upload? Appname=supportconfig&file= {tarball}'

VAR_OPTION_UPLOAD_TARGET=' ftp://ftp.novell.com/incoming'

The configuration file lists the module information collected by default, company information, mail, phone and uploaded server directory, etc.

V. supportconfig summary

Supportconfig is a very powerful tool written in shell, which can be viewed through vim / sbin/supportconfig. At the same time, because of the versatility of the linux command, we can even simply modify it and port it to other linux distributions. But obviously this is not necessary, because there is a more commonly used open source tool sosreport is similar to its function, and its applicability is stronger.

This is the end of the installation and use of supportconfig in the Linux system, and there are still many uses of supportconfig. Users can learn more about the usage according to the methods in this article.

This is the end of the content of "installation and use of supportconfig, a tool written by shell in the Linux system". Thank you for reading. If you want to know more about the industry, you can follow the website, the editor will output more high-quality practical articles for you!

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