Shulou(Shulou.com)06/02 Report--

Project requirements:

Do you have Skype for business Server 2015 and Lync Server 2013?

The boss said, "Xiao Liu, all our external calls are dialed and answered, and we need to record them. It will help to improve the company's corporate image!"

Xiao Liu said: "Boss, OK, I will learn about the plan and report back to you!"

Look for solutions:

Xiao Liu looked around for and compared various recording solutions, including digital and analog lines. But which of the various scenarios are used in conjunction with Skype for business Server 2015 and Lync Server 2013? Which ones offer free testing and free technical support?

Xiao Liu suddenly thought of one of his friends, Xiao Qian, they are working on a fax solution, is there such a recording solution?

After consultation, it was found that:

AOFAX call Server (TIS)-T20X telephone recording monitoring system can meet our needs, and our company is also an analog line.

Schematic diagram of AOFAX-T20 network connection:

How do you feel when you see the above picture? Uncomfortable?

Then do something real!

Reporting programme:

1) Analog lines are used in enterprise telephone lines.

2) borrow an 8-port recording card.

3) divide the telephone lines from telecom into two by means of three links.

A recording card!

One is connected to the voice gateway, then to Skype for business Server 2015.

4) cooperate with debugging with the help of manufacturer's technical support.

5) the expected test period is 1-2 months.

Test results:

1) Select-recording system

2) Open-manage interface

3) Select-Management Center

4) Select-recording result

Incoming call outbound

exhale

Incoming call

You can listen to your voice.

Download the recording file

Call in

exhale

File

5) add contacts

6) Monitoring telephone real-time lines

Use Skype for business Server 2015 to call a cell phone

A phone call is seen in real time in the recording system.

View the recording:

Recording file: (can be backed up for follow-up query!)

7) View Skype for business Server 2015 Monitoring report

Call record:

The above are the main advantages of Skype for business Server 2015 in conjunction with the recording system:

1) you can view the start and end times of call records through Skype for business Server 2015.

2) you can listen to the external inbound and outbound recording through the AOFAX telephone recording monitoring system T20X. (analog lines only. )

3) if you are interested in the recording of digital lines, you can also contact me. I have a corresponding plan.

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