Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. Xianyu does not point the consequences of receiving goods, Xianyu some people deliberately do not order to receive goods this many people do not know, now let's take a look at it!

Answer:

1, that is, the seller can take the initiative to contact the buyer to see if he can confirm receipt of the goods. If there is no response, he can call the platform customer service to find a buyer to solve the problem, and then passively solve the problem. If the logistics shows that the buyer has signed for the goods, but deliberately did not click to receive the goods, but did not perform operations such as a refund, then within a week, the platform will automatically confirm the receipt of the goods, and the money will be automatically received.

2. Xianyu applies for a refund before shipment:

3. Pay after the arrival of the goods. Don't rush to agree. After applying for a refund, the goods will not be automatically confirmed. Within a certain period of time, if the seller does not refuse a refund, it will be refunded automatically. If the seller refuses to refund, please click Xianyu to intervene in time and let Xianyu handle the dispute, which will deal with the problem fairly. So please rest assured that it shows the status of waiting for the seller to deliver the goods and does not apply for a refund. There will be an automatic refund for more than 7 days. Now click to apply for a refund, merchants can still issue orders for delivery and order delivery.

This is the end of this article. I hope it will be helpful to all of you.

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