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How to thoroughly solve the problem of normal use of Zoom Meeting in China?

©Lander Zhang focuses on on-demand IT operation and maintenance services for foreign enterprises, and IT Helpdesk practical training practitioners

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Last updated: 2019-10-21

Problem description

Due to some reasons, some users can no longer use Zoom meeting normally in China. Of course, not all users can not be affected by the normal use of Zoom, there are generally the following two cases: working in multinational companies, surfing the Internet through a proxy server, and being able to FQ.

Without the above, we will prompt "The site can't be reached" when we visit Zoom meeting normally:

Solution method

Someone on the network has provided a method to manually add DNS to host, but it still can't solve the problem after testing.

After contacting the official technical support of Zoom, the steps to solve the normal use of Zoom Meeting in China are as follows:

1. Access links using domestic Zoom

The access link used in China is https://www.zoom.com, while the default official website link of Zoom meeting is https://www.zoom.us.

two。 Uninstall the original Zoom meeting

Uninstall the Zoom client and Zoom Outlook plug-ins that were originally installed on your computer:

3. Download and install the new Zoom meeting again

Download the client and the Outlook plug-in from the Zoom meeting domestic access link https://www.zoom.com/download and install:

4. Test use

After testing and accessing https://www.zoom.com, you will be redirected to https://www.zoom.com.cn/. Click Log in to use it normally:

If the company's Zoom meeting account is uniformly verified by a third party, such as Okta, additional settings are required. It is not included in this document because of the confidential information of the customer.

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