Shulou(Shulou.com)12/24 Report--

On December 9, Jiangsu Telecom invited Chen Yunbin, a health care expert, to give you a wonderful lecture, inviting nearly 300 telecom users to listen to the lecture at the Dabaoen Temple Theatre in Nanjing.

"5G + Live", go to the feast of "Winter raise" together.

In the nearly two-hour lecture, Mr. Chen explained the relevant knowledge of winter health preservation in depth, combined with the six solar terms in winter, and explained in detail the key points and food prescription of each solar term. In view of the climatic characteristics of Jiangsu, Mr. Chen recommended food treatments suitable for local people, such as red jujube, Chinese wolfberry, longan and so on. Under her explanation, the medicinal and nutritional values of these ingredients are fully displayed, so that users know that the original food can also be a good helper for health.

In order to enable more users to participate in the event, China Telecom Star podcast 5G+4K Ultra HD Live, whether live or at home, can watch the content of the lecture through the 5G network. Through high-definition video and smooth network transmission, users can feel the atmosphere of the scene and watch the wonderful lectures of experts. The full live broadcast breaks through the limitations of time and space, so that the lecture is no longer limited to the scene, but allows more people to participate widely and benefit from this wonderful health therapy lecture.

After the event, Ms. Li said with satisfaction: "I am a loyal user of Telecom, the broadband at home has always been telecom, the year before last also increased to gigabit, the whole family mobile phone package is also telecom." The home also has a housekeeping camera and a smart door lock. With a smart door lock, you don't have to bring a key, which is very convenient. I also participated in the telecom lecture hall before. I brought my children to listen to the lecture given by Dean Shan Jixiang of the Palace Museum. I saw teacher Chen Yunbin on the TV station before, but this time I saw her and signed up decisively. I also like to keep in good health. After listening to this lecture, I know the points that should be paid attention to in winter diet and how to eat more healthily. The experts invited by Telecom are very good. I will still come to participate in more such activities in the future. "

Carry the banner of brand service and polish the "telecom" business card

As an important part of star service of China Telecom, Tianyi Lecture Hall has been committed to the concept of "customer first and attentive service" for 13 consecutive years since it was held in 2010. Inviting experts, scholars and elites from all walks of life to conduct face-to-face exchanges and lectures is one of the important means for China Telecom to carry out differentiated services. What's more, it is an important service content of star rights and interests, and has formed a stable user group and good reputation among star users.

This winter health preservation lecture is not only another important activity of "Tianyi Lecture Hall", but also a wonderful cultural feast provided by China Telecom for Jiangsu users.

In the future, Tianyi Lecture Hall will continue to carry out rich and colorful offline and online activities, create a delicate experience of "cloud life" with multiple services, and brighten intelligent life with information technology. to meet the spiritual demands and knowledge upgrading needs of customers in culture, current politics, music, economy, education and so on.

Good service is more at will, to create a real "wise man"

At the event site, Xie Xiaoling, deputy general manager of the marketing department of China Telecom Jiangsu Company, specially reminded everyone: "the perceived rate of Internet access in many friends' homes often does not reach the rate of broadband access. One of the important constraints may be because of your home network." Xie Xiaoling suggested that when users decorate the house, the first choice is optical fiber wiring to the room, one step in advance, to avoid the difficulty of changing the cable in the later stage, and do not let a network cable become the bottleneck of family information in the future.

In fact, after years of continuous efforts, face doors, automatic curtains, intelligent monitoring …... China Telecom has launched a variety of smart family products, which has become a digital bridge for ordinary people to integrate into the new life in the digital age. High network speed, all-optical broadband FTTR has a maximum speed of 2000m, breaking through the network bottleneck of the last 10 meters in the room to achieve end-to-end smooth connection; multi-connection to meet the scene connection needs of more intelligent terminals; cloud office, computer, pad, mobile phone easy to switch and efficient office; cloud entertainment, enjoy large-screen TV and small-screen video, wonderful field of vision Cloud Life, popular application rights and interests are chosen at will, and Tianyi housekeeper AI guardians, bringing users a new interactive network experience that is more efficient, smarter, more secure and more convenient.

Whether the service is good or not is up to the user. In terms of building a service brand, Jiangsu Telecom lit up the public welfare project of "doing practical things and solving people's worries" and set up a provincial service matrix network with "15 minutes" for the whole province. Use small station service to convey public welfare love, continuously deepen the content of public welfare service, strengthen the construction of "warm heart post station for outdoor workers", and give full play to the convenient service role of the business hall. To create a temperature of public welfare care and love service: for express delivery brothers, takeout riders, sanitation workers and other outdoor workers, as well as the elderly, the disabled, pregnant women, soldiers and other preferential treatment object Provide a number of basic services such as drinking water, as well as special reception services such as love ambassadors, and launch the public welfare service of "raising your feet into the site and raising your hands to enjoy the service", constantly improving customer satisfaction, achievement and well-being.

Network speed up, service upgrade, quality of life. In the next step, Jiangsu Telecom will continue to integrate telecom resources, rely on the "blessing" of FTTR all-optical broadband to lay the network foundation for the intelligent gigabit change belt of the whole house, move forward to "smart home" with the intelligent scene of the whole house, constantly enrich cloud applications, break the boundary between the physical world and the digital virtual world, embrace partners with an open attitude, further improve the ecological rights and interests system, and lay out a new cloud life for Jiangsu users. Use "fancy service" to join hands with Jiangsu users to enjoy digital intelligence life!

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