Shulou(Shulou.com)12/24 Report--

Recently, in the selection and release activity of "Jilin good person and the most beautiful transportation person" held in Jilin Province, Master Liu, a T3 travel driver from Changchun, was awarded the title of "Jilin good person and the most beautiful transportation person", which not only won him an honor. It also adds a luster to T3 travel.

(master Liu, T3 travel driver)

T3 drivers are honored in succession

In fact, this is not the first time that Master Liu, a T3 travel driver, has won the honorary title of "excellent driver". In the internal evaluation of T3 travel, Master Liu has also won the honorary title of "Outstanding team Leader" and "Outstanding Party driver" in Changchun T3 for two years in a row.

"be more considerate of passengers and serve every passenger" is the most common word on the lips of Master Liu. In more than 10,000 orders and more than 90,000 kilometers of driving mileage, Master Liu never forgot his initial ideals and aspirations, and always maintained the record of zero complaints, zero accidents and zero bad reviews.

(master Liu, T3 travel driver)

As the captain of the T3 travel team, Master Liu often imparts his service experience to his colleagues, shares his work tips in the WeChat group of the fleet, leads the team members to analyze the order heat map, and sums up which place and time period has the greatest passenger demand. Lead the T3 travel team members to learn the laws and regulations and the latest policies of the taxi industry. Benefiting from the experience sharing of Master Liu, his group has always been among the best in the T3 travel team.

(photo Source: T3 trip)

T3 travel to carry out a number of training to enhance the service awareness of drivers

Changchun T3 travel master Liu can get the title of "the most beautiful traffic person" depends on years of experience and excellent driving service, of course, can not be separated from the training of T3 travel platform.

It is understood that T3 travel will irregularly carry out a variety of training activities to enhance the service awareness of T3 travel drivers. For example, for novice drivers, T3 will conduct driving skills training tests, including safety warning teaching on how to take orders at a certain period of time, understanding passengers sympathetically and being considerate of others. Or in the vicinity of the holidays, in conjunction with local transportation departments to hold safe driving training, through specific cases to improve the service level of drivers.

(photo Source: T3 trip)

In addition, T3 travel will also organize an exchange meeting at the driver delivery center, at which T3 drivers can exchange and share their own experiences, solve problems in a timely manner, and improve the quality of driving service.

(T3 drivers share their experiences)

T3 trip releases driver's welfare and improves service quality in reverse.

In addition to various training activities, T3 travel will also hold a variety of driver welfare activities to encourage T3 drivers to create more value. In order to protect the rights and interests of T3 drivers, T3 has successively launched a series of projects such as "Sifu Plan", "10,000 good drivers" and "aggrieved Care Program".

The "Sifu Plan" provides better care and protection for drivers from the three dimensions of physical care, psychological care, and organizational care; "10,000 good drivers" explore and promote the advanced characters and deeds of T3 travel drivers, and carry forward the excellent mental outlook of ride-hailing drivers; and the "aggrieved Care Program" is an additional comfort and incentive for T3 travel drivers in the face of grievances.

(photo Source: T3 trip)

Some time ago, Master Zhang, a T3 travel driver in Hangzhou, received a "defeat award" from T3 travel, because in the face of vexatious and deliberate abuse by drunken passengers, Master Zhang was able to calmly refrain from safeguarding his legitimate rights and interests, showing the excellent quality of T3 travel drivers. To this end, T3 travel special distribution of the "surrender Award" bonus of 200 yuan.

Summary: the person in charge of T3 travel said that T3 travel has always attached great importance to the influence of drivers. T3 travel drivers are important partners of T3 travel, providing training for drivers, protecting rights and benefits, at the same time, it can also encourage T3 travel drivers to continuously improve their service awareness and strengthen service quality, so as to improve the service quality of T3 travel, which is a win-win result. It is also hoped that there will be more platforms like T3 travel in the future to promote the sustainable and healthy development of the ride-hailing industry.

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