Shulou(Shulou.com)12/24 Report--

Let's start with several common examples in unattended IT OPS scenarios:

An interactive advertising machine equipment located in the business district relies on remote control software to maintain daily operation and maintenance management, but one day offline tourists inadvertently operate the equipment and inadvertently launch the remote control software process. This device is actually in a "disconnected" state at the operation and maintenance management end. To re-establish the connection, it is necessary to appoint offline personnel to restart the controlled terminal software, which is a great damage to the stability of the operation and maintenance.

Another example is that an IT operation and maintenance staff does not disconnect in time after the completion of the remote operation and maintenance work, which not only occupies the remote control channel / bandwidth resources, but also has obvious security risks, which is also what IT managers need to avoid.

In fact, in the face of the above problems, as the head of enterprise IT operation and maintenance, there is no need to worry too much, because the sunflower remote control IT operation and maintenance solution fully considers this kind of problem and provides the corresponding function, which is briefly introduced here.

Client operation protection: prevent unattended controlled terminal from exiting unexpectedly

In order to prevent the remote control client of unattended equipment from being inadvertently exited, uninstalled or logged out, and to improve the stability of remote operation and maintenance, sunflower now supports setting passwords for all kinds of clients to exit, uninstall, and log off, so that the protection program is not accidentally aborted.

Remote control automatic disconnect & background batch end remote control: reduce safety exposure and save remote control resources

In order to deal with the situation of forgetting to disconnect remote control after operation and maintenance, enterprises can make use of the corresponding function of sunflower remote control in addition to formulating relevant rules and regulations, so that IT managers have the ability to intervene in closing safety exposures in the first place to reduce resource waste.

Sunflower remote control privatization deployment solution supports setting remote control automatic disconnection policy: we can find the corresponding option page in "system Security" of the management platform. When enabled, the remote control connection is automatically disconnected when the remote control does not operate for a certain period of time.

This policy can effectively reduce the potential security risk, automatically reduce the security exposure, and prevent users from forgetting to close the session when others have unauthorized remote access.

In addition, the sunflower management platform now supports batch interruptions for remote control in the device list. When enterprise IT administrators find unnecessary or unknown remote control connections, they can interrupt them in the background to reduce the waste of concurrent resources.

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