Shulou(Shulou.com)11/24 Report--

Thank CTOnews.com netizens soft media users 1520111, baa ocean for the delivery of clues! CTOnews.com, Nov. 19 (Xinhua) recently, Henan TV City Channel program exposed a bad behavior of Henan Zhoukou Unicom: in order to force users to change naked cats, Unicom stopped users' broadband accounts in the background, making users unable to access the Internet, and then asked engineers to "repair" them, falsely claiming that the cats were damaged and cost 299 yuan to replace them. After the replacement, Unicom restores the user's network in the background.

According to the program, Unicom not only forcibly replaces naked cats for old users, but also deliberately uses dilapidated cats when installing phones for new users, which is what users were forced to leave behind before, and after a period of time, it will tell users that the old cats do not match and must be replaced.

The program also said that Unicom will deliberately turn off users' SMS service, add value-added services in the background, and then turn on the SMS function to make a profit.

It is understood that this forced replacement of naked cats is nothing new. As early as the first half of 2022, many users complained that China Unicom forced users to replace optical cats on the grounds of broadband upgrade, otherwise they would not be able to access the Internet. Some of the complaints were clearly made by Henan Unicom, while others did not specify the specific areas.

These behaviors not only seriously damage the legitimate rights and interests of users, but also suspected of fraud and illegal charges. As of the release of CTOnews.com, Unicom has not responded to this.

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