Shulou(Shulou.com)11/24 Report--

Information Technology Service Standards (ITSS) Conference week 2023 (hereinafter referred to as ITSS Conference week) kicked off in Yangzhou from November 14 to 17. Xinhua Group 3, a subsidiary of Ziguang, was invited to discuss technical service industry standards with industry experts and enterprise representatives, and jointly witnessed the release of the national standard "Information Technology Service Intelligent Operation and maintenance part 1: general requirements". During the meeting, Tang Haihua, Director of the value-added Business Department of the Technical Services Department of Xinhua 3 Group and General Manager of Xinhua 3 Technology Service Co., Ltd., delivered a keynote speech, sharing that Xinhua 3 introduced Yunzhi native technology and AIGC language model into the field of technical services to help enterprises improve their efficiency and innovation ability and adapt to the exploration and practice of the changing digital environment.

Participate in the compilation of national standards for intelligent operation and maintenance and promote the construction of industry standards

The construction of standardization system in the field of information technology services plays an important role in formulating industrial policy planning and improving the service capacity of enterprises. As one of the main participating units of the national standard compilation group of intelligent operation and maintenance, Xinhua Group 3 actively participates in the construction of technical service standard system, relying on the comprehensive advantages of technology, service, products, solutions and industry practice. Prior to this, the national standard "General requirements for Intelligent Operation and maintenance of Information Technology Services" compiled with the participation of Xinhua San has been issued, which has become one of the basic and universal important standards in the field of intelligent operation and maintenance.

During the ITSS conference week, "Information Technology Service Intelligent Operation and maintenance part 1: general requirements" led by the National Information Technology Standardization Technology Committee was officially released, further filling the standard gap in the intelligent operation and maintenance industry. Tang Haihua believes that this move will help the industry to take the release of the new national standard as an opportunity to jointly promote the construction of China's information technology service standardization system.

Integrate the five elements of ability to deal with the changing digital environment

At present, the digital transformation of various industries is becoming more and more real, and information technology services are deeply integrated with the real economy. Tang Haihua mentioned in his keynote speech "Digital immune capacity Building: digital Innovation of IT Services based on Intelligent Operation and maintenance National Standard" that when responding to changes in the digital environment, enterprises can combine the practice of software design, development, testing, operation and maintenance, operation and improvement with digital technology for real-time detection, dealing with abnormal factors and continuously improving the reliability of digital assets. Minimize business risks caused by changes in the digital environment.

Based on its profound technological accumulation and perfect technical service system, Xinhua Group draws inspiration from the human immune system, integrates the five capability elements of perception, prevention, response, recovery and reshaping, and integrates cloud native technology and AIGC language model capabilities into the whole technical service process, and finally realizes the quality and efficiency improvement of enterprise IT organization's security, efficiency and innovation. Help customers take the initiative in the complex and changeable digital environment. In addition, Xinhua 3 integrated technical service resources and solutions, upgraded AIO one-stop operation and maintenance management outsourcing service for ICT infrastructure, and released TaaS (Test as a Service) one-stop test management service, leading customers to comprehensively improve IT construction and service management level.

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