Shulou(Shulou.com)11/24 Report--

When enterprise IT managers need operation and maintenance in the face of a large number of IT devices, especially in the scene where terminal devices are widely distributed and difficult to manage, such as chain retail industry, it becomes very important whether they can make good use of some practical functions of the remote operation and maintenance tools themselves, or whether the remote operation and maintenance scheme supports some advanced management operations.

For example, in the face of smart devices distributed in front-line retail stores in different regions, IT managers in the headquarters of chain enterprises often need to manage thousands or even tens of thousands of devices in groups with regional and other dimensions, and the grouping process itself is not a small burden.

For this reason, the IT operation and maintenance solution launched by the national-level remote control brand "Sunflower remote Control" is equipped with targeted grouping strategy functions, which can help us better face the operation and maintenance needs of a large number of equipment.

The traditional grouping method is nothing more than the manual setting of the IT administrator in the background, but a large number of repeated check operations are easy to make mistakes, and the burden of work is extremely heavy.

Aiming at this pain point, sunflower provides two core strategies: automatic grouping or manual grouping.

Automatic grouping: generate customized packages according to groups to realize grouping management

To realize the equipment grouping management through the automatic grouping strategy, it is necessary to plan the complete group structure in advance.

Specifically, when customizing the installation package in the background, enable automatic grouping and select the corresponding group, and the customized package will be automatically added to the set grouping when installing and deploying.

Under this strategy, we can customize the corresponding installation package for each group, and the work efficiency has been significantly improved compared with the traditional subsequent check method. As long as the number of groups is not large, it can fully support the relevant IT operation and maintenance business.

In addition, if we use the sunflower privatized deployment service, the automatic grouping strategy can be set up more advanced: we can add corresponding automatic grouping rules, so that we no longer need to fix the group of customized packages, but intelligently group by detecting the corresponding device name or comment.

Specifically, when the system detects whether the device name / comment name contains the specified keyword, it is automatically assigned to the specified group. For many enterprises whose device names are very standardized, the grouping of most devices can be completed very efficiently by adopting this strategy, and the efficiency of operation and maintenance management can be greatly improved.

Manual grouping: decentralized grouping operation to adapt to the increase or decrease of dynamic operation and maintenance equipment

In the equipment operation and maintenance scenarios of industries such as chain retail, there is a kind of business operation that is very common, that is, the headquarters manages, but the specific IT operation and equipment technical support work is actually provided by third-party suppliers in different regions, and in view of the fact that this kind of offline equipment is constantly increasing due to the continuous expansion of stores.

In this case, automatic grouping may face some limitations, so it is better to delegate the work of equipment grouping directly to the front line and complete it directly when the remote scheme is deployed.

To do this, we can choose the "manual grouping strategy" of sunflowers. Manual grouping here means that the first-line OPS personnel incorporate the device grouping step into the SOP workflow during the initial deployment and debugging of the equipment, that is, when customizing the installation package for installation and deployment, they can manually select the grouping in which their devices are located. This process no longer requires the administrator to operate in the background.

Deployment settings: further strengthen the access of operation and maintenance management policies

There is a possibility that we use automatic grouping rules that are deployed manually or privatized, but front-line staff do not have a sense of choice or a sense of naming devices, resulting in policy invalidation. What should we do?

This is a very real problem, in addition to the need to strengthen the training of front-line operators, it is best to have other ways to remind or guide front-line operators.

The [deployment Settings] option added to the sunflower management platform is such an effective means. This feature allows the installation package to be grouped manually or enter the device name manually when the installation package is installed for the first time, which can greatly reduce the deployment workload of the administrator and implement the enterprise's grouping policy.

At the end:

The above is the parsing of the grouping policy features launched by Sunflower remote Control in the face of massive equipment operation and maintenance scenarios, hoping to effectively help your business. If you are interested in other features, solutions or benchmarking examples of sunflower remote control, you are welcome to follow official account or visit the official website for more details, and you are welcome to participate in the trial of Sunflower Enterprise Edition.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.