Shulou(Shulou.com)11/24 Report--

Thank CTOnews.com netizens for the clues delivered by Li GouE, soft Media Xinyou 1933769, Jiayi and Mr. Aviation in the village next door! CTOnews.com, November 9, after Xiaopeng P5 owners issued a joint letter because the city navigation assistance function could not be put online on time, the owners of another Xiaopeng car also collectively voiced their dissatisfaction with Xiaopeng's promise to upgrade OTA. On November 8th, 290 owners of Xiaopeng P7 jointly wrote to Xiaopeng CEO he Xiaopeng, reflecting that the official XPILOT autopilot assistance system could not be realized and that there were many problems with the car machine system.

According to a joint letter, officials have advertised that the Xiaopeng P7 model will be equipped with a standard XPILOT3.0 autopilot assist system, with an optional price of 36000 yuan for other models, which will be upgraded to the XPILOT4.0 autopilot assist system. But so far, Xiaopeng officials have not mentioned when to upgrade XPILOT 4.0.

On Technology Day on October 24 this year, Xiaopeng announced that XNGP (panoramic Intelligent driving) will support autopilot in 25 to 50 cities by the end of the year. "Xiaopeng described the new G6, G9 and P7i with more than a dozen pages of 4.4.0 update, but ignored the self-driving assistance of the P7 supreme version, so it can be seen that the P7 model has been missed this update."

In addition, the joint letter owner also complained that the Xiaopeng P7 system uses a Qualcomm 820A chip, which is an old product of 2016, resulting in slow startup, interface stutters, application stutters, frequent crashes and navigation and positioning failures. Car owners said that they had repeatedly reflected these problems to Xiaopeng customer service and official personnel, but Xiaopeng chose to ignore them.

At present, Xiaopeng Automobile officials have not made a formal response to the joint letter from the owner of Xiaopeng P7.

CTOnews.com noted that Xiaopeng P7 owners also mentioned in the joint letter that Xiaopeng's "function of AEB emergency braking is empty", which is also a hot topic in the automobile industry recently, which also triggered the confrontation between he Xiaopeng and Huawei Yu Chengdong, but this incident ended with he Xiaopeng's compromise. He Xiaopeng wrote on the social platform on Nov. 9 that he discussed the technical route with Lao Yu (Yu Chengdong) in the morning, believing that the controversy over this technology will eventually benefit users. "We will also expand AEB functions through OTA, thanks to Lao Yu's advice and generosity, and sometimes it is easier to become good friends after misunderstanding."

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