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Users reported problems in installing Microsoft Win11 23H2: blue screen, installation failure, affecting games, etc.

2025-01-30 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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CTOnews.com, Nov. 3, Microsoft released the Win11 23H2 update on October 31, which allows users to download official image files through Windows Update or the official website for new installation or upgrade installation. This update focuses on the introduction of an AI chat robot called Copilot.

However, users reported that they encountered many problems after installing Win11 23H2. According to borncity, CTOnews.com reports that the summary information is as follows:

There is a blue screen after the Surface Laptop 4 update. Tero Alhonen updates Surface Laptop 4 to Win11 23H2 through Windows Update, and a blue screen problem is found.

Installation failed: according to foreign technology media Windows Latest, Win11 users encountered the following error when they tried to install the KB5027397 enabler package (upgrade to 23H2):

0x800f081f

0x8007007e

0x8000ffff

0x800f0984

0x80073701

User feedback after installing the KB5027397 enabler package, there are cyclic operations of installation, restart, failure, rollback, restart, update, failure, and rollback.

Performance problems: Windows Central users reported that after upgrading to Win11 23H2, they encountered performance problems while playing games.

Microsoft has acknowledged the icon jump problem. Microsoft has updated the KB5031455 known problem:

For Windows devices with multiple monitors, after installing this update, when trying to use the preview version of Copilot in Windows, desktop icons may accidentally move between monitors, or other icons may not be aligned.

To prevent users from experiencing such problems, the preview version of Copilot in Windows has been disabled in a multi-monitor environment.

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