Shulou(Shulou.com)11/24 Report--

The logistics joint safeguard measures of Cainiao Group and Taotian Group exposed earlier showed that this year's Singles Day, both sides continued to stage "pro-brothers" to greatly enhance the logistics experience, and domestic half-day and international five days reached a high-quality flagship service this year. Some commentators believe that rookies are not only "volume" service quality at home, but also "volume" to the international market.

In the face of Cainiao's "roll" voice, Li Wuchang, vice president of Cainiao Group and commander-in-chief of double 11, responded on October 26 that Cainiao was not rolling for the sake of rolling, but based on the needs of consumers and businesses, as well as domestic and international logistics capacity building. Constantly improve service standards.

Faster, better, better and greener are the four prominent features of this year's double 11 logistics. The aging is faster, the quality is better, and consumers will be better at receiving goods. According to reports, in the mainland, Cainiao Warehouse and Cainiao Express composed of Cainiao Warehouse and Cainiao Express are equipped with integrated supply chain services, so that the logistics efficiency can be greatly improved, and a larger scale of half-day delivery can be achieved by sinking pre-sold parcels to express delivery outlets in advance. Cainiao Express will continue to provide door-to-door delivery as a standard, while Cainiao Post Station will continue to provide on-demand door-to-door service in core cities across the country.

In China, Hong Kong, Macao and Taiwan, Cainiao provides free delivery, free refund, tax package and other services for Tmall Taobao overseas consumers. In overseas markets, Cainiao provides "5 Day" international express service for Express in many countries, including Britain, Spain, Netherlands, Belgium and South Korea, and "5 Day" service for Tmall Taobao overseas consumers in Singapore and Malaysia, so that consumers all over the world can enjoy the happiness of double 11 fast delivery.

The cost is better, and the pressure on the logistics cost of merchants in the peak season is greatly alleviated. With the construction of rookie flexible supply chain capacity, the preparation of double 11 has been shortened from four or five months in the past to more than one month now, which also means that the reserve and scheduling of logistics resources are more accurate. In the face of seasonal price increases such as labor costs, rookies have also greatly digested the new costs through technical capabilities and operational means, alleviating the pressure on businesses caused by logistics costs.

Carbon reduction and recycling will make this Singles Day greener. "Express packaging recycling needs the participation of society, and rookies continue to use various ways to make recycling more convenient and make more people willing to participate in recycling." Niu Zhijing, vice president of Cainiao Group and general manager of public relations market and ESG, said that consumers can participate in the recycling of express packaging and receive recycling money at national rookie stations this year, and the recycling of used clothes can also be picked up free of charge by express delivery. At the same time, a number of colleges and universities have also joined the rookie return box campaign to encourage students to participate in green recycling at campus rookie stations. A group of Taobao anchors will appeal to consumers to participate in the recycling of express packaging in the broadcast room, and the whole society will participate in green recycling.

Industry insiders believe that Singles Day is the best window to observe logistics enterprises. In recent years, express delivery enterprises represented by Cainiao have developed high value-added supply chain business, vigorously expanded the global logistics network, and provided quality logistics services such as domestic half-day delivery, international five-day delivery and door-to-door delivery. it has also led the logistics industry to gradually transform to high-quality development.

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