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Trade in the old for new, ready-to-install service, extra one-year blessing JD.com home appliances home appliances 11.11 refreshed worry-free shopping

2025-01-18 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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Shulou(Shulou.com)11/24 Report--

At 8: 00 p.m. on October 23, JD.com officially kicked off. It is the right time to inject freshness into life by buying the good things of household appliances. Service plays a decisive role in the process of selecting and purchasing products. In order to make consumers worry-free and renovate their new homes, JD.com carried out a comprehensive upgrade in terms of services on 11.11 this year. In addition to the replacement of household appliances as low as 0 yuan, namely ready-to-wear, from 8: 00 p.m. on October 23 to November 1, we bought self-operated goods such as refrigerators, washing machines, kitchen and bathroom electricity, televisions, air conditioners, audio-visual and audio-visual products. On the basis of the manufacturer's warranty, JD.com guaranteed it for another year, allowing consumers to reap a full harvest of shopping sense of security.

Exchanging the old for the new has become the new norm. It is more economical to keep prices plummeting.

With the consumption stimulation activities such as "trade-in of home appliances" and "home appliances going to the countryside" from 2009 to 2013, the household appliances purchased by consumers have entered a phase of elimination, and renewal consumption has become one of the "new normality" of the current home appliance market. In particular, JD.com 's trade-in service, simple and direct, there is no complex process, has become the consensus of consumers. During the period of JD.com 11.11, JD.com household appliances launched the super-value welfare of double the subsidy for replacement, with a minimum of 0 yuan. At the same time, no matter what channel consumers buy old household appliances and household goods, regardless of brand or fixed number of years, they only need to choose to trade in old products when placing orders for new products, and the salvage value of old products will be directly discounted against the amount of new goods, which is more convenient and cheaper.

It is easier to simplify the service process and install it in one step.

As we all know, in the process of exchanging old household appliances for new ones, after old household appliances are taken away, we also need to contact customer service to make an appointment for delivery and installation of new products, generally ranging from 2 days to a week. Household categories are even more difficult to deliver on installation, mattresses, toilets, sofas and other household goods, removal, clearance and even extra charges.

Relying on JD.com 's supply chain and digital technology capabilities, JD.com has launched ready-to-use services for televisions, refrigerators, washing machines, mattresses, toilets and other categories. When JD.com issues an order to buy the above products, consumers can simultaneously choose to buy goods with "ready-to-deliver" or "ready-to-send" services, so that delivery, machine inspection, installation and debugging can be completed at once, while the service progress is checked at any time. The installation price is transparent, especially washing machines and refrigerators, but the whole process of distribution and installation is free of charge. JD.com 11.11 period, JD.com also achieved category expansion, consumers buy sofas, cabinets, beds and other household goods, can also enjoy free out-of-the-box services. At the same time, JD.com also adheres to the "three exemptions" policy of free door-to-door visits, free demolition, and free handling. After placing the good things they want, consumers only need to sit at home and wait for engineer JD.com to deliver the goods to the door, synchronously realizing the disassembly of old products and the delivery, installation, disassembly and collection of new products, and reducing the service process that needs to be visited many times in the past to only 1-2 times, making it easier to get there in one step.

As a shopping channel trusted by consumers, JD.com has always been committed to creating a more "more, faster, better and more economical" consumer experience for users. Especially in the service field, JD.com focuses on the pain points of the industry and upgrades various service measures to provide consumers with a time-saving, money-saving and worry-saving JD.com service experience.

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