Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizen Xiao Zhan for the clue delivery! CTOnews.com news on October 11, China Mobile today released the "86 NEXT Mental Services New Portal". Officials say the move shows that innovative AI technology, represented by large models, is the first to launch engineering applications in 10086, the world's largest customer service system, and is a landmark event for large model technology to break the ice in the industry.

According to reports, China Mobile's newly released "86 NEXT" is a new intelligent upgrade of 10086 online services, using 5G new calls and "nine days" big model technology. Relying on the blessing of 5G new calls, 86 NEXT has realized the transformation from a hotline to a portal. After calling the hotline, users can reach what they need at one touch through the operation of the mobile phone screen. At the same time, with the help of the "nine days" model, 86 NEXT takes the lead in realizing the transformation from "intelligence" to "wisdom" and from industry to omnipotence in the industry.

Officials said that China Mobile "86 NEXT" also took the lead in the industry to start the engineering application process of the large model in the field of individual user service, combined with the "nine days" large model to significantly improve machine-to-human conversation fluency and naturalness, and can timely detect and respond to user emotions, give anthropomorphic emotional care, based on the 86 service renovated and upgraded "China Mobile Cloud Intelligence Service", will be able to thousands of lines of industry Provide service solutions for enterprise customers. As an icebreaker in the application of large models in the industry, 86 NEXT relies on the original resources of the 10086 platform and has a large amount of professional data to achieve high accuracy, high reliability, strong task leadership, and can continuously learn industry norms and knowledge through complex system AI and strong system integration capabilities.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.