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Du Xiaoman CTO Xu Dongliang: AI Technology improves user experience and operational efficiency

2025-03-29 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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Driven by innovative technologies such as large models, the digital transformation of the industry is also accelerating in an all-round way. In the era of new technology, how should the industry make use of the emerging technology enabling business? At the 2023 Zhongguancun Forum Science and Technology parallel Forum recently, du Lesser Fullness of Grain CTO Xu Dongliang was invited to attend to discuss the difficulties of scientific and technological development with colleagues in the industry.

Industry experts gathered at the forum to talk about the difficulties in the development of science and technology

Under the background of the new situation, the Chinese industry is undergoing profound changes in the digital transformation. In order to study and judge the development trends and prospects of the science and technology industry, and explore the boundary between innovation and regulatory safety, the 2023 Zhongguancun Forum Science and Technology parallel Forum with the theme of "Digital Transformation and Security" was held in Beijing on May 29.

Finnish economist Bent Homstro, 2016 Nobel laureate in economics, Li Yang, president of the State and Development Laboratory and member of the Chinese Academy of Social Sciences, Wu Jiangxing, academician of the Chinese Academy of Engineering and director of China's National Digital switching system Engineering Technology Research Center, and du Xiaoman CTO Xu Dongliang gathered at the forum to talk about hot and difficult issues in the digital economy.

Industry competition intensifies, scientific and technological change brings new opportunities

Xu Dongliang, CTO of du Xiaoman, said at the forum that during the transition from an incremental market to a mature market, the industry showed a trend of intensified competition, difficult customer retention, and intensified product homogenization competition. At this stage, we need to find the "value depression" of user experience and operational efficiency with the help of science and technology, so as to enable science and technology to experience, ask for efficiency from science and technology, and seize the opportunity of scientific and technological change.

In the aspect of user experience enabled by science and technology, in the process of improving the user experience of traditional services, there are common problems of "difficult to find, difficult to experience and difficult to serve". Xu Dongliang said that in response to this pain point, du Lesser Fullness of Grain has created an industry-leading experience tool platform, which can find leakage points and service breakpoints by automatically recording user behavior journeys and visualizing users' experiences on the App side, thus greatly increasing the end-to-end conversion rate.

In terms of improving work efficiency through science and technology, through AI empowerment, human beings can be freed from repetitive and heavy manual labor and greatly improve work efficiency. "at present, Lesser Fullness of Grain RPA robot can replace more than 60% of the repetitive work in credit audit. On the model platform, du Lesser Fullness of Grain uses AutoML (automated machine learning) instead of manual modeling, achieving 63% model effect better than experienced AI engineers.

Xu Dongliang believes that the current large model technology brings unprecedented opportunities for innovation. A few days ago, Lesser Fullness of Grain opened up China's first 100 billion parameter model "Xuanyuan". He said that the Xuanyuan big model is trained by the data accumulated in the longitude Lesser Fullness of Grain business scene. In the task evaluation in the scene, Xuanyuan comprehensively surpassed the mainstream open source models in the market, and also had strong general knowledge ability. "in the evaluation of tasks such as noun understanding and market reviews, Xuanyuan surpassed the other four open source models and won 63.33% of the 150 responses."

In large models and other technical fields, du Lesser Fullness of Grain launched a series of exploration and practice, accumulated a wealth of technical experience, and provided a strong support for his scientific and technological innovation. In the future, with the acceleration of the digital process, the importance of science and technology will become more prominent, Lesser Fullness of Grain and other enterprises will also face more opportunities and challenges.

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