Shulou(Shulou.com)11/24 Report--

Cross-border shopping on the mainland e-commerce platform has gradually integrated into the daily life of Hong Kong people in China. On October 10, SF announced a comprehensive upgrade of the cross-border cargo transshipment platform, SF Container, to create the ultimate service experience of "door-to-door, as soon as possible" for users in Hong Kong, China. In other words, the parcels sent from the mainland cargo warehouse can be delivered to the user on the earliest day after the order is signed by Hong Kong users in China. At the same time, with more than 1500 outlets and self-pick-up points in Hong Kong, China, Shun Fung can deliver parcels in Hong Kong.

Pooling refers to the mode of transportation in which multiple parcels are shipped together, thereby reducing the overall freight. Compared with direct transportation, the biggest difference is that multiple parcels are packed together, and only one first weight charge is charged, which can greatly save freight. It is reported that "Shun Feng Container" (SFBuy) is an one-stop collection and transshipment platform for global Haitao users, which is designed to provide safe, efficient and convenient cross-border package transshipment services for individual Haitao users.

On the one hand, at present, Shunfeng collection and transportation service has been stationed in a number of well-known mainland shopping platforms, through the platform online collection order, do not need to jump to the Shunfeng interface, can achieve a payment door-to-door On the other hand, as an open platform, SF Container can merge parcels from multiple shopping platforms, that is, items purchased on multiple platforms can be packaged directly through its official Wechat account, official website or SFHK App to achieve one delivery, avoiding the problem that different shopping platforms can only limit parcels on their respective platforms.

The new upgrade of the "SF Collection and Transportation" service is for SF to give full play to the independent third-party full-link self-management advantage, relying on the business outlets throughout Hong Kong to achieve the ultimate breakthrough of the time-efficient side, the delivery side and the server side.

The earliest same day delivery

In terms of timeliness, SF makes full use of the advantages of cross-border services to create an efficient delivery experience for users in Hong Kong, China. Parcels ordered on online platforms in mainland China are ordered before 10:00 on the same day, and can be delivered door-to-door on the same day, which means that Hong Kong users can collect orders on their way to work and receive them in the evening when they get back from work. Parcels ordered after 10:00 can also be delivered the next day, with an overall acceleration of limitation.

Door-to-door distribution is available in Hong Kong

In terms of delivery, Shun Fung can provide door-to-door service in Hong Kong without additional residential surcharge. At present, SF has more than 1500 outlets, SF sites, smart cabinets and cooperative convenience stores in Hong Kong, China, covering almost all residential and industrial and commercial areas. Whether it is door-to-door delivery or self-pick-up or self-pick-up cabinet service, users can freely choose the mode of delivery according to their own needs, which can be satisfied by SF.

Security and transparent charges

In terms of service, the "SF Container" has also upgraded the price layering system and customer service system. Whether it is delivered to the door or self-mentioned, the charging items and standards are clear at a glance, and the industrial and commercial and residential areas charge uniformly, and the fees are transparent. In addition, with the support of SF's efficient scientific and technological capabilities, SF provides detailed tracking of the logistics status of parcels from storage to signing. Through the configuration of professional manual customer service, strengthening the training of customer service personnel, professional answers to pre-sales questions, hierarchical disposal of after-sales questions and other measures, the aim is to provide users in Hong Kong, China with online shopping and logistics after-sales worry-free to create a full service experience.

At present, "Shun Feng Collection and Transportation" has opened from mainland China to Hong Kong, Macao and Taiwan in China, as well as Singapore, Malaysia, the United Arab Emirates, Kenya and other flows. In the next step, SF will continue to explore the collection and transportation market, further optimize product settings and expand value-added services to meet the multi-level needs of users, so that "reverse Amoy" is no longer limited to small items.

SF has been working in Hong Kong, China for many years, and has complete distribution service facilities and comprehensive service products in Hong Kong, China, which can be sent to mainland China, Hong Kong, Macao and Taiwan, as well as more than 200 international logistics services. At the same time, SF's Asian logistics center in Tsing Yi, Hong Kong, China, can reach the major business areas of Hong Kong, China within 30 minutes. With the guarantee of infrastructure and service products in mainland China and Hong Kong, SF will continue to bring high-time, high-quality and high-standard door-to-door service experience to Hong Kong users in China.

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