Shulou(Shulou.com)11/24 Report--

Recently, Pan Xiaoming, senior vice president of AMD, proposed that AMD will deepen business cooperation with easy Point Cloud, a comprehensive solution provider of office IT, to solve more and bigger office problems for small and medium-sized enterprises. AMD, as the only comprehensive office IT solution provider with 45000 enterprise customers in China, will mean that AMD connects to more small and medium-sized enterprises customers through easy Point Cloud, thus providing them with digital services.

In addition to AMD, easy Point Cloud also works closely with Intel, Lenovo, Hewlett-Packard, Dell and other IT giants. It can be said that easy Point Cloud has become an important platform for IT giants to have close links with small and medium-sized enterprises. Why does IT giant attach so much importance to cooperating with easy Point Cloud? This also needs to start with the particularity of the existence of easy point clouds.

Market segmentation, direct access to small and medium-sized enterprises

For IT giants, their customers are very large and multi-level, C-end consumers, large and medium-sized enterprises, e-commerce platforms and so on, which means that the services they provide are universal and can not fully serve a certain circle, which leads to some problems, such as the IT pain points of small and medium-sized enterprises can not be accurately satisfied, unable to solve the problem of "the last kilometer" service of enterprise customers. The emergence of easy point clouds solves this problem.

Easy Point Cloud maintains market differentiation with the IT giants by positioning its target customers as small and medium-sized enterprises and delineating the scale of small and medium-sized enterprises. In view of the IT pain points of small and medium-sized enterprises, easy Point Cloud launched "one-up, full warranty, pay-as-you-go, pay-as-you-go" and other ways, while providing IT computing power for small and medium-sized enterprises in the way of subscription system. In addition, in order to directly reach small and medium-sized enterprises, easy Point Cloud has set up branches in nine major cities and remanufacturing plants in five major cities, radiating the perimeter with nine core cities, so as to achieve services such as fast delivery, rapid door-to-door, rapid return and replacement of equipment, and at the same time establish close and fast links with small and medium-sized enterprises by means of grid division.

According to Yi Dianyun CEO Ji Pengcheng's personal interview "CEO is the first place to grow", he proposed to provide customers with grayscale services so that they can have deep trust links with small and medium-sized enterprises. What is a grayscale service? Easy point cloud engineers in door-to-door maintenance for enterprises, will help enterprises maintain their own equipment free of charge, in the face of repairable or non-repairable equipment, easy point cloud provides services, this is grayscale service. It is these grayscale services that make easy Point Cloud the IT supplier that the enterprise customer base depends on for a long time, and this is precisely the blank area that the IT giant has no time to consider.

Continuous expansion, hard products and good services

The important reason why IT giants are optimistic about easy point cloud is that easy point cloud continues to expand and improve its services, showing the potential and determination of development.

Easy Point Cloud recently launched a self-developed remanufacturing intelligent robot that took a year. The robot carries 3 patents and 2 inventions, and can independently complete the keyboard inspection process, so as to improve the performance of the "quasi-new machine" produced by the easy Point Cloud remanufacturing plant, so as to provide high-quality IT products for small and medium-sized enterprises.

At the same time, according to the semi-annual report of easy Point Cloud, easy Point Cloud continues to enhance the assessment and training of door-to-door engineers, through the improvement of the professional level of engineers, to achieve the goal of solving the IT problems of small and medium-sized enterprises as quickly as possible, shorten the service speed and enhance the trust between easy Point Cloud and enterprises.

At present, the customer retention rate of easy Point Cloud is 85%. With the quality of hard products and service experience, this data is expected to be further improved. At that time, the IT giant may re-examine the office IT integrated solution provider.

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