Shulou(Shulou.com)11/24 Report--

Nowadays, with the gradual rise of travel and tourism, the competition among the hotel industry is becoming more and more fierce. Many hotels are facing a series of difficulties, such as slow increment of online and offline customers, difficult operation of members and high difficulty of service. If you want to break the situation, the "digital" transformation of the hotel may be a shortcut. Not long ago, Shandong Shunhe Hotel completed the tripartite cooperation contract with Hongmeng ecological partner "China soft International Technology Service Co., Ltd." and "several Food Huicong (Beijing) Technology Co., Ltd.". Shun and the hotel official announced to join Hongmeng Ecology, Zhongsoft, several food Huicong will also help create the meta-service of Shun and the hotel!

Shandong Shunhe Hotel Group, founded in 1995, headquartered in Jinan, Quancheng, is committed to providing high-and mid-range hotel services for guests. This cooperation will provide Shunhe Hotel with a full range of services such as "smarter scene coverage", "better user experience" and "more efficient operation" from the pre -, middle and post-check-in stages. The project will rely on meta-service universal cards to achieve explicit information and direct service! On the other hand, Huawei mobile terminal desktop cards, negative one-screen, art suggestions and wallet cards will take the initiative to provide services to guests, solve the traditional pain points of "people looking for services" centered on devices and applications, and achieve guest-centered "service finding people". Create a fully intelligent check-in experience.

Before the user arrives at the hotel, relying on the meta-service universal card to realize time, traffic, address, parking and other reminder services, as well as a series of introductions about hotels, catering, gifts, order details, etc., so that the service is direct and the information is explicit.

After checking in, the meta-service card will remind users of a series of information about fitness, massage, catering, weather, meeting services, as well as the function of buying vouchers for rooms, meals and banquets. In addition, through the deployment of intelligent hardware in the hotel, users can extract physical exchange vouchers by touching them on the spot.

After the user checks out, the meta-service card can provide guests with the same day's weather, parking, taxi hailing, gift box takeout and other services. On the other hand, in the operation of hotel users, it can realize the inquiry and payment of different room rates and room status among different member levels, the booking of each agreed unit channel price, and the service evaluation of guests.

Hope that in the future, more hotels can actively embrace Hongmeng ecology and work together to create a new experience of smart hotel! If you want more information about multiple services, you can visit the official website of Huawei developer Alliance.

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