Shulou(Shulou.com)11/24 Report--

CTOnews.com Sept. 24 news, with the "double festival" holiday approaching, "12306 tickets", "12306 alternate", "can not get tickets" and other topics frequently sparked hot discussion, "12306 tickets" also reached the top of the Weibo hot search list. A large number of netizens said that the tickets were sold out in a few seconds, and some users even encountered the App "system busy" prompt, and some users accused 12306 of "pressing tickets and releasing tickets in batches".

As a result, some netizens posted on the social platform that when buying tickets on the 12306 platform, there were enough tickets for the whole journey, but there were no tickets for interval tickets, doubting whether the platform allowed passengers to "buy long and multiply short".

In response, 12306 customer service responded that a corresponding number of tickets were sold for each trip, and the needs of passengers from the departure station to the terminal would be given priority. If there are any remaining tickets, the railway department will dynamically adjust the remaining tickets according to the passenger flow and put the remaining tickets to the stations along the way.

In August this year, China Railway reported that when transport capacity is in short supply, railway departments will give priority to long-distance passengers from the departure station to the terminal, so as to maximize the utilization of transport resources.

The introduction said that when the long-distance ticket quota is sufficient, the railway department will dynamically adjust the ticket delivery according to the changes in demand, and automatically transfer some tickets to the stations along the way in different periods to meet the needs of short-distance passengers.

As for the so-called "ticket pressing and batch release", 12306 official customer service personnel said that "remaining tickets" refer to those tickets that have been released and those that have not been sold out. "tickets are released in each section, and tickets may not be sold out in some sections a few days before departure, and we will adjust them to other sections to sell according to the actual demand."

The customer service explained: the tickets are released at the same time, and there is no case of releasing tickets one after another. Out of practical considerations, there may be temporary addition of carriages to resell vacant tickets, but there is no fixed time for ticket release.

China Train 12306 official said that this year's Mid-Autumn Festival, National Day holiday superimposed, as long as 8 days, passengers have a strong desire to travel, family visits, tourism flow intertwined, railway passenger flow will show a strong growth trend.

Different from the holiday time, this year's Railway National Day Golden week transportation will begin on September 27 and end on October 8 for 12 days. The country's railways are expected to carry 190 million passengers.

▲ source cloud calendar, same as below

According to @ China Railway Weibo, in response to the claims of some third-party platforms that "offer ticket-grabbing packages with different prices such as' low speed', 'high speed' and 'speed of light', users who purchase acceleration packages with high prices can have priority in buying tickets. Users who buy high-price acceleration packages can rank ahead of users of low-price acceleration packages." any user does not have the priority to purchase tickets at any price purchased on third-party platforms. Can not achieve priority to purchase tickets.

So, if I didn't get the ticket, is there anything else I can do? When there is a shortage of tickets, you can use the 12306 "alternate" function to purchase tickets online.

Each user has two alternate orders, and each order can select two adjacent dates, such as September 28, 29, or September 30, October 1.

5 different "train times + seats" groups can be selected for each ride date, and a maximum of 9 passengers can be added to each alternate order.

Passengers who choose to purchase alternate tickets can choose whether to accept seatless tickets or not. If there are seats available in the current alternate train, the system will automatically wait.

Shan Xinghua, deputy director of the China Train 12306 Science and Technology Innovation Center of the National Railway Group, said that in the case of a large number of passengers, it is also possible for high-speed rail cars to change from eight carriages to 12 carriages, and backup tickets can be bought more quickly. those who accept no seats have a higher success rate.

If you can not buy a direct ticket, it is recommended to buy a connecting ticket to meet the travel demand by segment ride. In addition, when there are no tickets online, there may be a small number of tickets in the offline window.

The official also said that according to China Train 12306's ticket pre-sale, alternate ticket purchase, big data and the law of passenger flow, taking into account the travel needs of long-distance and short-distance passengers, dynamically adjust the ticket allocation strategy, and timely put the ticket to stations with large passenger demand to maximize passenger travel demand. Make good use of China Train 12306 alternate ticket purchase, independent shop selection and other functions, strengthen information services, and provide passengers with a better ticket purchasing experience. In order to cope with the ticket sales peak, China Train 12306 system made various technical preparations in advance, which can meet the needs of super-large traffic and ensure the safe and stable operation of the ticketing system.

So, did the CTOnews.com friends get the train tickets?

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