Shulou(Shulou.com)11/24 Report--

CTOnews.com Sept. 22, AITO World today officially released the CARE service strategy, entering the era of smart car service 3.0.

CTOnews.com learned from the official that CARE stands for Customer (user-centric), Active (initiative), Respect (respect) and E-service (digital).

▲ figure source Selis car official blog, the following is the same in the user-centered aspect, AITO can provide services according to the needs of users, such as birthdays, marriage proposals, etc.; in the daily car service, on the basis of ensuring the quality of service, to achieve faster service; based on users' interests and hobbies, to create a wealth of online and offline activities.

AITO uses intelligent networking capabilities and big data cloud computing power to actively analyze vehicle data on the premise of ensuring customer privacy and authorization, identify outliers ahead of users, and provide efficient services for users through intelligent early warning services. AITO will provide remote intelligence service, door-to-door delivery service, door-to-door car pick-up and maintenance, etc.

In addition, AITO asks for each user with a dedicated butler group, covering sales, delivery, finance, technology, charging, care and other areas of exclusive butler, online answers for users.

In the aspect of digitalization, AITO controls the progress of vehicle production, storage and arrival through the digital platform; remotely checks the status of the vehicle and controls the vehicle; and checks the maintenance process and progress at any time.

Finally, AITO said that since its launch in April 2022, all of its model size features have been combined with more than 1000 million new features, making it an industry leader. AITO promises transparent rights and interests, Nuobida, unbundled sales, transparent service, and lifetime warranty of sheet spray service.

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