Shulou(Shulou.com)11/24 Report--

September is drawing to a close, the expected short holiday is approaching, and Lenovo's service "Workplace Gospel Project" has also been officially unveiled. Laikuzhiying store service is newly upgraded, and you will enjoy high-quality offline service, which will bring you an intimate and comfortable service experience. In addition, during the National Day short holiday, Lenovo has prepared a lot of holiday courtesy and activity courtesy to spend a pleasant holiday with you. Come and see what surprises we have!

Service upgrade, holiday courtesy, come to cool stores to bring a lot of surprises

Computer is one of the most important productivity tools in the workplace, and everyone must want their computer to be in the best condition at all times, so efficient and short-path service is essential. For this reason, Lenovo Laikuzhiying stores open a new OMO service model of "online cloud stores + offline outlets", which opens up the online and offline system, shortens the service path of traditional outlets, and efficiently solves various conditions in the use of computers.

Lenovo Laikuzhi store OMO service model effectively improves the offline store service system and optimizes the service process through the links of "thinking of store-online reservation-to-store care-business management-precision service-departure satisfaction evaluation" and other links. The mode of online reservation and offline processing can greatly improve the efficiency of the service, save the waiting time for users, and the shortening of the service path also makes the quality and intimate service of Lenovo service more convenient. At the same time, after users submit their requirements online in advance, engineers at Lenovo's offline service outlets can also understand the situation in advance, and cooperate with checking past records, which can bring users a customized service experience.

It is worth mentioning that Lenovo service "workplace gospel plan" has also been officially unveiled recently, with the service hours of the Laikuzhi direct store extended by 2 hours, and now the daily service hours are 10:00-20:00. The adjustment of the service time will enable more workplace users to enjoy the new upgrade Lenovo service, whether it is overtime or after work, Aiji can find a professional solution as soon as possible.

In addition, during the period from September 29 to October 6, Lenovo services also prepared "Lenovo Cool Beautiful Rivers and Mountains Tour" for users. During the event, they went to any of the stores directly operated by Kuzhi Life. They will have the opportunity to draw tickets to popular local activities and attractions, as well as surprise benefits such as holiday equipment, travel insurance and so on.

Affordable price, high quality and intimate, Lenovo service to protect the love of the machine.

When using the computer, users must be worried about the occurrence of unexpected situations such as black screen and crash, and the long maintenance period will affect the progress of work or study. To this end, Lenovo Services specially launched the PC wayward service package to protect the daily use of users, and now the price is as low as 30% discount, only 266 yuan can unlock the four-fold protection of wayward games. Only change without repair service can save the maintenance process in the event of a performance failure of user equipment, and do not have to worry about the maintenance costs that may occur, only change without repair, solve the problem efficiently, and support door-to-door pick-up only without repair service. it is easy to renovate the equipment without leaving home. Another heavyweight service accident insurance is also included in the PC wayward build service package. If the water cup or coffee at the office desk is accidentally knocked over and causes the computer to soak, or if the computer accidentally falls and causes the screen to be damaged, if these situations occur, the maintenance fee will really make every user distressed. And the accident insurance service in the PC wayward service package, the official free maintenance service can make users feel more at ease when using the equipment, without fear of any accident. In addition, the PC wayward building service package also includes remote services such as opening up wasteland with new machines, disassembly and cleaning until store services are selected from 2 to 1, all-round maintenance of various services, and fault Catton to say good-bye to keep the machine in good condition at all times.

Work and life can not be accompanied by computers, while users' computers can not be accompanied by Lenovo Care. Lenovo Care gathers Lenovo's many high-quality services, and Lenovo Care Zhihui four-year service can provide four-year omni-directional guard for equipment. During the effective period of Lenovo Care Zhihui's four-year service, user equipment can not only enjoy unlimited times of free repair or replacement of original hardware, but also enjoy 24-hour technical support and annual appearance cleaning and maintenance services anytime and anywhere to fully meet the diversified needs of users.

Users who want to upgrade their computer configuration should not miss the recent parts upgrade service. The official service of the original factory accessories makes the newly upgraded hardware equipment coruscate brand-new vitality for user equipment. Whether it is the memory or the hard disk, it can be installed and upgraded according to the demand, so that the equipment can be fully powered on at all times.

Model innovation, product upgrading, quality service is on the side

Lenovo Laikuzhi stores OMO service model to open, through the online and offline service system, significantly improve the accuracy, convenience and efficiency of the service. The offline store of Laikuzhi Life, which integrates sales and services, has also extended its service time to 10 hours to better meet the service needs of users. The emergence of Lenovo services, such as PC wayward service packages, Lenovo Care, parts installation and upgrading services, is constantly giving more users a convenient and intimate service and guarantee at preferential prices.

Lenovo service major is more intimate.

Up to now, Lenovo has 20000 + professional service engineers and 2600 + service outlets, the national administrative coverage of service outlets has reached 100%, and offline stores with integrated sales and services are continuing to upgrade. Within 5 kilometers of the country's 1-6 cities and within 30 kilometers of all cities above the county level, users can experience professional and intimate service at Lenovo service outlets.

While improving the user service experience and pursuing service quality, Lenovo is also reshaping the service standards of the industry. Relying on the strong system foundation and service capabilities, in the way of online and offline interaction, Lenovo service will continue to enhance the consumer experience of users, so that more users experience a more convenient and intimate service!

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