Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizens for the delivery of clues about the past. CTOnews.com, September 21, September 20, under the guidance of the China Urban Public Transport Association, Amap and more than 100 ride-hailing platforms, including Hengdao Travel, Caihua Travel and Fengyun Travel, jointly launched the "choose and sit at ease" service campaign. At the press conference, Gaud released a large model of safe travel.

Li Xinhua, general manager of Gaode ride-hailing, said that large-scale interconnected platform companies connect online ride-hailing services in aggregation mode, helping the online ride-hailing platform reduce passenger costs by 90%, traffic is no longer a luxury, and ride-hailing platforms that are good at service have been given opportunities for development. Traffic can be distributed by service, and returning to the nature of service will become the long-term doctrine of the development of the industry.

Gao de announced that it will jointly build a "benchmark service quality evaluation system" with the ride-hailing platform, which will be evaluated around safety management, operational efficiency, ride experience, customer service guarantee, industry responsibility and other indicators. At present, more than 100 ride-hailing platforms have participated in the benchmark service quality evaluation.

CTOnews.com learned from the press conference that Gaode launched the five-star platform service logo, which is dynamically updated based on the monthly evaluation results, and the top three platforms will show consumers that the online ride-hailing platform does not have a correct valuation, does not support adding route points and other service deficiencies also have corresponding marks.

At the press conference, Gaud released a large model of safe travel. The safe travel model is based on Gaode's capabilities such as map big data, location big data, navigation big data, intelligent decision system, and so on. from the whole process of risk identification, risk early warning, real-time protection, normal governance and other processes to help the online ride-hailing platform to improve security management capabilities and reduce security risks.

Gao de taxi-hailing said that at present, more than 100 ride-hailing platforms have been connected to the safe travel model, completing more than 1000 road safety warnings per day, and the driver's overspeed has dropped by 18.4%.

In addition, Gao de comprehensively upgraded "dare to sit and dare to indemnify" to "fare bodyguard", providing users with multiple guarantees such as real-time escort, second processing and advance compensation, raising the speed of dealing with the whole scene fare problem to the second level. At present, Gao de has achieved 90% of the fare problem in a second.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.