Shulou(Shulou.com)11/24 Report--

"Renrui talents have persisted in reforming traditional human resources services through scientific and technological innovation for many years, and implemented the concept of" technology-driven human resource services ", from front-end job recruitment to back-end enterprise services and employee management. the digital transformation has gone deep into all aspects of Renrui talent service."

Author: Li Xiangjing CIO and CTO Channel

In the new situation, the dividend of Chinese labor force is weakening, and enterprises pay more attention to the efficiency of human resource management. At the same time, with the in-depth development of digital technology, the human resources industry is also actively embracing digital transformation.

Zhang Jianguo, executive director, chairman and chief executive of Renrui talents, told reporters that the development of the digital economy has brought about great changes in the employment demand and talent structure of enterprises. Over the years, Renrui talents have persisted in reforming traditional human resource services with scientific and technological innovation, and implemented the concept of "technology-driven human resource services", from front-end job recruitment to back-end enterprise services and employee management. digital transformation has gone deep into all aspects of Renrui talent service.

01 Deep digitization of human resources

In recent years, with the accelerated popularization of new generation information technology such as big data and 5G, the human resources service industry, which is in a period of rapid growth, has also entered the "fast lane" of digital transformation.

According to Tang Qiuyong, executive director of HRflag and co-director of the Global Organization and Human Resources Innovation Center of Lyon Business School in France, digitization has brought about many new changes in the field of human resources, such as self-service, human resources sharing service center and so on.

Nowadays, the Internet of things technology such as sensors has been applied to the management of employee behavior patterns, and big data technology is also used for prediction and analysis. Tang Qiuyong said that scientific prediction is actually based on the collection and analysis of a large number of data, and then summed up the important rules, at this time we have built a certain prediction ability. For example, Hewlett-Packard, Ford and other companies have built employee turnover prediction models.

If artificial intelligence is more to assist decision-making, to provide sufficient information for decision-makers, and then it is up to people to make decisions. But now artificial intelligence technology can realize automatic decision-making. Amazon, for example, has developed an automated decision-making system for layoffs.

Of course, there are ethical risks to this kind of behavior, but the new technology does change our original human resource management practice. Immersive experience technology, such as AR, VR, MR, etc., can apply staff training to reduce the cost of training and improve the speed of training.

In addition, RPA robot process automation is applied to human resource sharing service center, which greatly reduces service cost and response time.

02 digital construction enabling business innovation

In the process of digital transformation, with the help of digital technology, the human resources industry can enhance the effect of collaborative management internally and increase per capita production capacity from the aspects of staff recruitment, staff service, customer employment and customer service. External improvement of customer satisfaction at the same time expand market share to help enterprises continue to maintain a leading position in the industry.

Since its inception, Renrui talents have attached importance to technological development and improved organizational efficiency through organized, systematic and platform-based management. to create a set of innovative digital solutions, including Xiangpin platform (now upgraded to "Qingyun online recruitment"), Ruipin system, Ruijiayuan platform, Ruiyun management system and contract management integration system.

Fu Xuefa, vice president of Renrui talents, said that the core orientation of Renrui talent digital transformation system is to build the business system into a four-dimensional integrated business management platform, including: work platform, efficiency platform, management platform, value platform. "system construction must have a sense of business substitution, and our principle is that technology should be highly integrated with business, aligned with business goals, and technology-driven human resources services."

Benefiting from this series of innovative digital solutions, the signboard and overall efficiency of Renrui talents have been improved. according to the data of Burning knowledge Consulting in 2019, the average conversion rate of competitors from initial application to interview ranges from about 5% to 15%. On the other hand, the conversion rate from application to interview is more than 50%. At the same time, the conversion rate of Renrui talents from providing jobs to taking office is more than 40%.

Fu Xuefa said that digital transformation is not a simple offline processing process, but to simplify the process, streamline the process, optimize unnecessary intermediate links, improve the efficiency of the process, and enhance the ability of business management. "We hope to establish a business ecological platform for the integration of independent intellectual property rights, build the core fortress of the enterprise, and stay ahead of our competitors in terms of management, service, efficiency and quality."

Through the integrated human resources service management platform, Renrui talents orderly manage the recruitment of tens of thousands of people every year, the transfer of tens of thousands of employees, salary settlement, real-time prediction of accounts receivable, billing and repayment, and capital advancement. realize the dynamic management of the integration of industry and property.

After the company put forward the "second venture" and focused on the digital talent business to create the "second growth curve" in 2021, Renrui talents set up a project to build an integrated management platform "Ruizhi system" focusing on digital talent business.

Li Bonan, senior vice president of Renrui talent and president of the second business group, said that digital applications need to be able to improve the management ability of enterprises and help them serve their customers well. The digital system of Renrui talents realizes the closed-loop management of customer business and opens up the talent ecology.

In order to promote effective talent acquisition and management, establish a complete candidate database in Ruizhi system and strengthen data security measures. As a centralized repository of candidate files, the database enables people to quickly obtain and evaluate potential candidates for different positions. Through the safe, timely and effective matching of talent for job vacancies, the recruitment efficiency has been further improved.

At the same time, Renrui has seamlessly connected Ruizhi system with its contract management system, financial system and other internal systems, enabling smooth real-time data exchange and collaborative work between the systems. to ensure that different business units get accurate and up-to-date information.

Li Bonan said that from the contract end to the demand side, the executive side, Renrui talent will open up each system, based on a unified business logic and standards to form a closed loop.

Another significant function of the upgraded "Ruizhi system" is a visual and intelligent interface, which can be used in a variety of links, including management, customer, recruitment, service and delivery. The interface provides concise data summaries, enables decision makers to obtain valuable information, provides a real-time view of each project, and efficiently manages hundreds of real-time operational projects. Key business and financial performance indicators can be easily accessed through the interface, so that Renrui talents can effectively monitor and analyze business performance.

In addition, Ruizhi system supports secure data storage and analysis. Renrui talents can identify trends, patterns and key success factors to help make data-based decisions and continuously improve human resources services.

Zhang Jianguo said that digital upgrading is a positive effect on Renrui talents, forming a virtuous business cycle and achieving higher efficiency.

03 perfect the ecological chain of digital talents

The "Industrial Digital Talent Research and Development report (2023)" (hereinafter referred to as "the report") launched by Renrui talents and Deloitte China shows that the current overall gap of digital comprehensive talents is about 25 million to 30 million, and the gap continues to enlarge.

Zhang Jianguo said that from the perspective of talent supply, the gap of digital talent is very large. The total market demand is about 25 million, and the number of talents that the market can supply is only about 10 million, and the current market gap is about 15 million.

Why is the gap so big? In Zhang Jianguo's view, this is the result of demand. For example, the intelligence of the automotive industry has led to a strong demand for self-driving talents, while the development of artificial intelligence has driven the demand of embedded engineers, the demand for related talents is explosive, and the supply is limited, so the talent gap is inevitable. "in the next 3-5 years, this gap will continue."

He Jing, commercial director of Renrui Talent second Business Group, added that Renrui talents began to provide services for the automotive industry in digital talent outsourcing since June 2021. In the whole process of service, Renrui talents carry out accurate portraits of candidates to ensure that automotive customers are matched with talents who are higher than their peers. "at present, the gap of digital talent in the entire automotive industry accounts for more than 20% of the current overall staff, and the employment strategy of automobile companies has shifted from self-ownership to outsourcing."

Nowadays, the external environment is uncertain, reducing costs and increasing efficiency is a problem that all enterprises are thinking about, especially labor costs. Zhang Jianguo believes that enterprises should establish a dynamic management mechanism for their employees and adopt a more flexible employment model to achieve rapid response. "Renrui talents not only help enterprises recruit people, but also train talents, including offline training, training bases and so on."

Since its inception, Renrui talents have been advocating an effect-oriented service model to help enterprises solve employment problems, including personnel recruitment, personnel management, and better talent matching.

Zhang Jianguo said that Renrui talents are building an ecological chain of talents to help enterprises and individuals solve the problem of skills upgrading through the combination of the establishment of training bases and online training. "We are very clear about the requirements of enterprises, and we also know that the transformation of individual ability structure will play a greater role in solving the shortage of talent market."

About Renrui Talent Technology Group Co., Ltd.

Renrui Talent Technology is a leading provider of integrated human resources services and digital technology solutions in China, and a strategic partner for many industry leading companies. mainly engaged in providing general service outsourcing, digital technology and cloud services, digital operations and customer service, professional recruitment and other human resources solutions. Renrui Talent Technology innovates traditional human resources business processes with digitization and innovative technology, and its integrated ecosystem enables the Group to serve customers all over the country in a results-oriented manner, which can solve the current employment problems in China more quickly, efficiently and on a large scale. Renrui Talent Technology currently operates more than 70 molecular companies across the country, covering more than 300 cities.

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