Shulou(Shulou.com)11/24 Report--

Registration is the first step in seeing a doctor. In order to help patients save the registration fee and register as an expert, Zhejiang "Internet + Medical" has made a new attempt. Recently, Zhejiang Health Navigation, the official registered platform of Zhejiang Province, has launched the Zhejiang expert free clinic service area on Alipay App. At present, more than 30 hospitals have opened free number sources, and more than 20 experts from public third-class and first-class hospitals have opened additional access, benefiting more than 10,000 patients.

Ms. Shen, a resident of Hangzhou, was one of the first to experience. She planned to take advantage of the summer vacation to test her children's bone age and height, and in August, she passed the area 0 yuan to the pediatrician number of the first affiliated Hospital of Zhejiang University. "the number of this expert is very difficult to snatch. Now it is not only about it, but also saves 50 yuan in registration fees. It's really good!" Ms. Shen told reporters.

Zhejiang residents who need it can open Alipay APP and click or search "Medical and Health"-"appointment Registration"-"0 yuan free clinic" on the home page to get the service. It is understood that since the pilot launch of the area in July, including the first affiliated Hospital of Zhejiang University, Zhejiang people's Hospital, and Shaw run run Hospital affiliated to Zhejiang University Medical College, more than 30 second-level public hospitals and some private hospitals have volunteered to participate in this round of free clinic, opening free sources for more than 10,000 patients, basically covering all major departments.

In addition, for patients who need to consult big experts, the area also provides a "plus sign" service. In the past, when looking for a big expert plus account, they had to queue up at the door of the consultation room and try their luck. This is not only troublesome for patients in other places, but also a big burden on their bodies. This "big expert plus" service brings together more than 20 experts from many departments, such as cardiac pacing, pulmonary nodules, thyroid minimally invasive, etc., all of whom have rich experience in practice and clinical practice. Patients only need to find a suitable expert according to the profile in the area, then gradually fill in personal information, detailed cases, examination reports and other information, wait for the doctor's team to review and arrange the time to see the doctor, they can make an appointment to register or make an appointment with the doctor for an additional time.

"stay at home, register plus"-- the new Internet + free clinic model currently piloted in Zhejiang Province is a microcosm of locally promoting the work of "Internet + Medical and Health" and strengthening information construction to improve quality and efficiency. A microcosm of shortening the time of seeing a doctor, improving the experience of seeing a doctor, and realizing the mode of integrated medical service online and offline.

Borrowing the ability of Internet platform is the key to promote the normalization of free clinic and enhance the experience of patients. In the past, hospitals often carry out free clinics from time to time according to the shortage of medical resources, patients lack a unified understanding platform, and hospital access to patients is also limited. The aggregation mode of platform can effectively coordinate the balance of medical resources, mobilize the enthusiasm of hospitals, and provide regular services for patients. Hospitals can also complete patient recruitment through models such as "big expert plus" to accurately reach the patients who are most in need.

In addition to the free clinic, the "Internet +" model also "moves" all kinds of medical scenes online to create accessible health services, so as to effectively improve the level of hospital health services and constantly improve people's satisfaction and sense of achievement in seeing a doctor. It is understood that the Alipay Health Channel, which undertakes this free clinic, connects nearly 90% of the country's third-tier hospitals and aggregates hundreds of public medical rigid demand services, such as authoritative hospital appointment registration, online diagnosis and treatment, and re-prescription medicine purchase. According to the person in charge of Alipay, the free clinic service is expected to cover more areas of the country and benefit more patients in the later stage.

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