Shulou(Shulou.com)11/24 Report--

CTOnews.com Sept. 14 news, this morning, on the eve of the Mid-Autumn Festival on September 28, train tickets are open for purchase, "12306 tickets" also topped Weibo's hot search list. However, netizens have posted that the tickets were sold out in a few seconds, and some users even encountered the App "system busy" prompt.

At the same time, some netizens complained that although the system showed that there were "plenty of spare tickets", they still had to wait in line to buy, and there was even a "queue of 711 people in front". In addition, some netizens have questioned whether the third-party ticket-grabbing App occupies the pit space of ordinary users.

12306 customer service responded to a bit of information on this matter as follows: if you have enough remaining tickets, you still have to wait in line, because many passengers submit orders together at the same time. For example, there are 100 tickets, but 150 people may submit at the same time in a few seconds, and the system will be allocated according to the order of submission.

In response to the "acceleration package" and "looting" function of the third party App, 12306 customer service responded as follows:

12306 tickets will be sold at a fixed time and will not be sold in advance for third-party software. It is indeed more difficult to get a ticket this year than in previous years. If you do not get a ticket, it is recommended to add a candidate and wait for other users to change / refund the ticket, or add more carriages. When there are a large number of passengers, it is also possible for high-speed rail cars to change from 8 carriages to 16 carriages. as long as there are spare tickets, they will be allocated according to the queue.

China Train 12306 official said earlier, this year's Mid-Autumn Festival, National Day holiday superimposed, as long as 8 days, passengers have a strong desire to travel, family visits, tourism flow intertwined, railway passenger flow will show a strong growth trend.

Have CTOnews.com friends ever used the 12306 "standby ticket" function, or through the "ticket grabbing" function of a third-party App?

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