Shulou(Shulou.com)11/24 Report--

Recently, Gartner, an authoritative global research institution, officially released the Magic Quadrant report of sales Automation (Sales Force Automation, abbreviated as SFA, core module of CRM) in 2023. Neocrm continues to set a new record: it has been selected for seven consecutive years (2017-2023), and it is still the only Chinese CRM manufacturer selected so far. For two consecutive years, it ranks first in the world in terms of visual analysis and complex product configuration quotation (CPQ). At the same time, Neocrm ranks among the top three in the world in terms of opportunity management, oriented sales, mobility, channel management and collaboration. After a year, the ability to sell easy products has reached a new level.

At present, there are nearly a thousand global CRM solution providers, among which there are only nearly 100 CRM solution providers that can be applied to many different vertical industries and enterprises of different sizes at the same time. Gartner conducts extensive research and analysis for all international manufacturers every year, and finally selects less than 20 excellent SFA solution providers to enter the magic quadrant. After a year, the number of manufacturers listed in the Magic Quadrant of Gartner sales Automation report in 2023 has dropped from 14 in 2022 to 13, the lowest number of manufacturers selected in the report. Although the technology is evolving and iterating one after another, Gartner is more and more stringent on the evaluation criteria.

Gartner exists like a "referee" in the global IT world, and its research on different subdivisions of IT is very professional and highly recognized by the business. The Magic Quadrant report of sales Automation issued by Gartner every year provides a comparison table of the top companies in the market and scores from multiple dimensions such as the forward-looking of the horizontal axis and the execution ability of the vertical axis. Gartner sales Automation Magic Quadrant report assesses not only the technical strength of each product, but also the performance and influence of each manufacturer in the market.

Gartner gave a very positive evaluation of Neocrm's selection for seven times in a row: "in the past year, Neocrm has enhanced the capabilities of NeoUI and further developed its configuration and pricing tools, as well as Neocrm's ability to leverage Tencent's ecosystem to lay out digital sales space and digital service space. More importantly, Neocrm is combining more advanced artificial intelligence technology to enhance customer intelligence and create more value for enterprises. "

In Gartner's view, Sale CRM performs well in terms of mobility, visual analytics, and collaboration:

-Mobility: fully support the collaboration between B2B and B2C under all sales modes, as well as communication and collaboration between end users and channel providers through the interactive ability of the mobile end, so as to further meet the enterprise application characteristics of the Asian market. In addition, through the communication with WeCom and Tencent meetings, Neocrm promotes the digitization process of various domestic market segments, enhances the long-distance sales and communication interaction of enterprises, and uses AI technology to bring "the next best action" to sales based on the data deposited by the integrated CRM system, and guides the next key follow-up action of sales.

Visual analysis: Neocrm enhances support for visual analysis, which makes it stand out in the magic quadrant. By introducing AI capabilities, Neocrm not only provides a set of visual charts, but also provides chart-based text analysis, as well as win / lose single reason analysis, to assist the sales team to continuously optimize sales strategies and improve customer conversion.

-Collaborative ability: Neocrm has an absolute advantage in supporting collaboration within and between customers and partners. Through Mini Program, real-time business communication and transactions between enterprises and customers can be realized. In addition, users can add BI views, reports and data sources to the collaborative space through the NeoBI space to improve collaboration efficiency.

In 2017, sales Yi, as a representative of Chinese CRM manufacturers, was selected into the Gartner SFA Magic Quadrant report for the first time, and officially appeared in the global field of vision, competing with international manufacturers. In the highly competitive and cruel international market, if we want to meet the diversified needs of customers in various industries around the world and gain a firm foothold, we must strengthen the values of "customer-centered" and "long-term patience". Take customer value as the driver of continuous innovation and do the right thing.

To this end, Sale Yi first released mobile CRM in 2013, then released aPaaS platform one after another in 2016, expanded from a single SFA product to integrated marketing service CRM in 2018, built NeoUI and NeoAI in 2023, and so far sold more than 32 patents licensed for easy inventions, ranking first among Chinese CRM brands. Sales easy perennial high proportion of investment in product research and development, to be able to cast "hard core" strength, to help enterprises in various industries around the world to achieve high-quality large-scale growth.

Sanyi has won the trust of Shengu Group, Lenovo, Haikangwei, Sany, Liugong International, Schneider Electric, Eaton, Johnson controls, Trane Technology and other top 500 domestic and foreign companies, Chinese overseas enterprises and foreign-funded enterprises (MNC) in China, and has helped many large and medium-sized enterprises to replace from international CRM brand to sales easy CRM. It is precisely because of the hard power of products, as well as the high efficiency and high value delivery of services, that has created the only outstanding achievement of easy sales for seven consecutive years.

On the other hand, Sale Yi has always been in the forefront of China's SaaS market in its overseas strategy, which is one of the reasons why it is easy to recognize sales in the Gartner report-Gartner is very sure that Sale Yi has expanded and covered the international market centered on the Asia-Pacific region in recent years. In fact, in order to better serve more enterprises around the world, Sale Yi started the layout of the internationalization strategy a long time ago, adding to the international ability of products and services. From the establishment of an R & D center in Silicon Valley, the comprehensive upgrading of multilingual, multi-regional, and multi-currency product capabilities, to the deployment of data centers and branches in Southeast Asia, to compliance with GDPR compliance requirements, and the deployment of nearly 1500 domestic and foreign nodes in more than 50 countries around the world, to fully ensure application access speed and performance stability. Sales Yi has always been customer-centered, one step at a time to help enterprises continue to improve profitability, and this has also won the trust of overseas companies such as Huawei Cloud Asia Pacific, PFI Mega Life (PML, Indonesia Prudential), REDtone, Secureki, Ukiss Technology and so on.

"with leading technology, profound experience and professional and reliable services, Sale Yi hopes to join hands with more global enterprises to innovate, release more product capabilities of Sale Yi CRM in mobile, social, AI, big data and other aspects, bring more value to the business growth of domestic and foreign enterprises, and finally achieve win-win and symbiosis." Shi Yanze, founder and CEO of sales Yi, said. After continuous evolution and innovation, more than the current achievements, Sale Yi will continue to drive products and services with technological innovation, lead domestic CRM into the intelligent business era, and use "Chinese Speed + made in China" to push Chinese software to a new stage of internationalization.

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