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Xiaopeng launched extreme weather user care services, including free rescue, maintenance, quality assurance, etc.

2025-04-08 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizens for the delivery of clues about the past. CTOnews.com September 8 news, Xiaopeng announced this morning that due to the recent frequent typhoons and torrential rains in the southern region, six major care services have been launched for Xiaopeng owners affected by natural disasters as follows:

Rescue worry-free: if the vehicle is trapped or unable to drive due to stagnant water in the city, the official can provide free road rescue service for 7 hours and 24 hours.

Testing worry-free: if the vehicle wades for a long time or wading deeper than the wheels in extreme weather, officials will arrange free inspection of the three-electricity system and water-related parts.

Worry-free maintenance: if the vehicle is damaged by extreme weather, the official will provide 1V1 exclusive company to assist in the rapid completion of insurance claims and repairs.

No worries about warranty: the spare parts replaced by the vehicles affected by the extreme weather will continue to enjoy the vehicle warranty while enjoying the spare parts warranty, subject to the two types of warranty period for the elderly.

Clean and worry-free: if the vehicle is flooded due to extreme weather and needs maintenance, the official will provide free vehicle disinfection service after maintenance.

Home charge without worry: if the car owner's Xiaopeng charging pile is in the water due to extreme weather, the official provides free door-to-door cable inspection and reinforcement, circuit safety inspection and home filling pile cleaning services.

It is worth mentioning that this is the second time that Xiaopeng has launched a care service for disaster-stricken users. According to CTOnews.com, Xiaopeng launched five major care services for typhoon "du Suri" disaster victims in early August this year. For typhoon "sea anemone" disaster owners, on this basis, home filling testing, cleaning and other services have been added.

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