Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizen OC_Formula for the clue delivery! CTOnews.com September 5 news, Tech now issued an official statement explaining the problem that some users will have memory SPD information errors when using gigabyte DDR5 motherboards.

Gigabyte attributed the incident to the fact that there is no uniform setting on whether DDR5 memory provides "SPD write protection" on the market, so some memory that is not compatible with "SPD write protection" will have the above error when used with GCC software.

In this regard, gigabyte said that this situation will only affect the memory SPD firmware code, will not affect the memory hardware itself, just need to re-refresh the SPD firmware to make the memory back to normal, and recommend that users update BIOS and GCC software (download address: https://www.gigabyte.cn/Consumer/Software/GIGABYTE-Control-Center/ attached to CTOnews.com).

Recently, we have noticed that some users on the network have responded to the problem of memory SPD error when using gigabyte D5 motherboard.

We attach great importance to this feedback and communicate with relevant users in depth. After continuous testing and troubleshooting by gigabyte engineers, we found that:

1, different brands of D5 memory products on the market, whether to provide "SPD write protection" settings are not unified. Some memory products do not have SPD write Protection set.

2. When using D5 without "SPD write protection" with gigabyte GIGABYTE Control Center (hereinafter referred to as GCC) software, there is a very small probability that SPD information errors will occur. After a recurrence of the failure, we have verified that this condition only affects the memory SPD firmware code, not the memory hardware itself. Just refresh the SPD firmware to get the memory back to normal.

Solution at present, gigabyte has provided a new version of GCC software and BIOS for the D5 motherboard, which can be avoided by using the latest version of GCC software and BIOS on the official website. We recommend that all gigabyte D5 motherboard users update.

According to the feedback from netizens in the post bar, in May this year or even earlier, some gigabyte Z790 series, especially the users of Xiao Diao, Xiao Diao M and Super carving series motherboard, were damaged without reason, mostly due to the sudden failure of a piece of memory in the set strip.

Gigabyte bar has been a large number of users feedback on this phenomenon, and then someone found that gigabyte Z790 motherboard BIOS will secretly tamper with SPD information, resulting in memory can not be properly recognized and invalidated. Some netizens suggested putting an end to the use of GCC, but some users said that not installing GCC would also lead to memory failure.

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