Shulou(Shulou.com)11/24 Report--

According to the news of CTOnews.com on September 4, CTOnews.com learned from the Chinese government website that the Information Office of the State Council held a regular briefing on State Council policies at 3 p.m. today (September 4). Deputy Director National Healthcare Security Administration Huang Huabo said that in the next step, National Healthcare Security Administration will fully implement the requirements of the regulations on Social Insurance Administration and adhere to the idea of people-centered development. We will promote better quality, more efficient and more convenient health insurance services, and constantly enhance people's sense of achievement and satisfaction.

The first is to further improve the list of medical insurance government services. In the early stage, National Healthcare Security Administration formulated a list of medical insurance government services, unified the service standards of 28 commonly used medical insurance businesses, and realized the standardization and unification of work links and completion time limits. In the next step, National Healthcare Security Administration will continue to deepen the standardization and standardization of medical insurance services, further optimize the list and operation standards of government services, promote the streamlining of work links and process reengineering, and actively promote the realization of "inter-city access" of medical insurance services.

The second is to comprehensively promote the digital transformation of health insurance agencies. The regulations stipulate that employers and individuals can handle social insurance affairs through government websites, mobile terminals, self-help terminals and other channels. In the next step, National Healthcare Security Administration will make full use of the Internet, big data and other information technology to promote the full process digital service of medical insurance agencies, speed up the promotion of "online" and "palmtop" medical insurance services, and change "mass errands" into "data runs." we will improve the online availability rate of medical insurance government services.

Third, speed up the improvement of the medical insurance service network. The regulations stipulate that the service capacity of social insurance agencies should be strengthened to achieve full coverage of provinces, cities, counties, townships (streets) and villages (communities). In the next step, National Healthcare Security Administration will speed up the construction of the grass-roots service network, continue to promote the sinking of services, and create a "15-minute health insurance service circle." actively delegate medical insurance information inquiries, remote medical records and other high-frequency service matters to townships (streets), or even villages (communities) to facilitate the masses to "handle".

Fourth, we will continue to promote the warm-heart office of medical insurance. The regulations stipulate that the construction of a barrier-free environment should be strengthened, the exchange of barrier-free information should be provided, and facilities should be provided for special groups such as the elderly and the disabled. In the next step, National Healthcare Security Administration will strengthen the construction of a standardized window for health insurance, promote the aging transformation of service facilities and barrier-free information services for the elderly, the disabled and other special groups, and provide intimate and warm health insurance services for the masses. At the same time, fully implement the "good and bad evaluation" system, carry out the evaluation of medical insurance management services, and constantly improve the level of medical insurance services and public satisfaction.

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