Shulou(Shulou.com)11/24 Report--

CTOnews.com August 22 news, according to China Railway official account news, since August 22, railway departments have further optimized and improved the 12306 passenger information service functions, providing travel information services covering ticket purchase, boarding, refund, suspension notice, delay reminders and other travel information services, to better meet passenger information service demand and enhance travel experience.

The official of China Railway said that after in-depth investigation and research, it has actively promoted the research and upgrading of China Train 12306's system and optimized the information service function. The CTOnews.com is summarized as follows:

The first is to enrich the service scene. On the basis of the original information of ticket purchase, ticket refund, ticket change, train outage and recovery, additional information such as temporary passenger train in the same direction, late reminder, change of ticket location and so on.

The second is to expand the scope of access. On the basis of the original push service information only to ticket buyers, push service information to passengers is added. After optimization and adjustment, the railway information service will strive to reach all passengers.

The third is to optimize the push mode. According to the needs of passengers, push messages through Wechat, Alipay and 12306 mobile App. For passengers who do not open Wechat and Alipay message notification, the service information will be pushed through mobile text messages.

The railway department suggested that the vast number of passengers should be asked to submit their accurate mobile phone numbers when buying tickets, and keep the communication smooth, so as to receive railway travel service information in time and arrange the itinerary reasonably.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.