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Service upgrade of Xiaomi Mall: the progress of door-to-door service can be checked, closed, repaired and returned on the same day.

2025-01-18 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizens for the delivery of clues on the way! According to CTOnews.com news on August 12, Xiaomi Mall announced service upgrades. More than 1500 service stores cover 94% of prefecture-level cities, more than 3000 family localization service outlets cover the whole country, and more than 30,000 professional certified engineers provide services. There are also services such as inquiry of store service in advance and visual progress of door-to-door service.

CTOnews.com comes with upgrade service:

Return on the same day: there are 30 millet repair service centers across the country, each province is covered by one repair service center on average, sign before 12: 00 on the same day, complete the maintenance on the same day and return it on the same day.

Function visual: query nearby stores, visual store service functions, including special model maintenance, activity rights delivery, personalized service, insurance service acceptance, city flash support, special parts maintenance and so on.

The progress of door-to-door service is visible: make an appointment for door-to-door service, initiate online communication with engineers at any time, and seven key nodes, such as service progress, service fee and engineer information, are transparent and visible throughout the process.

Appointment door-to-door service 2H quick response: apply for an appointment door-to-door service, quickly respond within 2 hours, and confirm product information, door-to-door time, location and other needs with users.

24H logistics 100% delivery: Xiaomi logistics distribution is fully upgraded, Xiaomi logistics warehouse achieves 100% delivery within 24 hours of entry of small and medium-sized pieces / large home appliance orders.

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