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MSI: provide a series of free / preferential maintenance services for the disaster-stricken users in Beijing, Tianjin, Hebei, Heilongjiang, Jilin and Liaoning.

2025-02-21 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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In the face of recent extreme precipitation concentrated in North China, Northeast China and other places, causing floods and geological disasters, PC hardware brand MSI provides the following services for MSI laptop users, especially in Beijing-Tianjin-Hebei, Heiji-Liao regional MSI offline service centers and MSI door-to-door service teams:

Application for repair time: 2023, 8, 20, 8, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 5, 2, 2, 2, 2, 2, 2, 2, 2, 5, 2, 2, 2, 2, 2, 2, 2, 2, 2, 5, 2, 5, 2, 2, 5, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 5, 2, 5, 2, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6, 6,

Service content: 1. Computer maintenance is free of labor cost caused by water intake / liquid intake, original parts maintenance is free of labor fee, and accessories still enjoy 90 days official warranty after maintenance.

2. 20% discount for replacement of computer maintenance accessories, 20% discount for replacement of brand-new parts, and official warranty for replacement of brand-new parts.

3, computer liquid free cleaning service if the computer has water / liquid intake condition, you can go to the store or make an appointment for simple cleaning service (if the liquid intake is serious, after coming to the door, we will arrange to pick up the parts to the original factory service center for free comprehensive drying and all-round cleaning service.

4. If you run abnormal free remote service, if the computer has abnormal software, you can book the remote diagnosis and debugging service free of charge.

5, the system abnormal free system restore, such as the computer system crash, unable to enter the system and other conditions, you can go to the store or make an appointment to the door-to-door service to restore the original system.

Service method: arrival: you can go to any official service center of MSI in Beijing, Tianjin, Hebei and Heijiliao.

Door-to-door: if you are inconvenient to go to the service center, you can apply for door-to-door service through customer service (including door-to-door system restoration service, door-to-door simple cleaning service, door-to-door pick-up to the original factory comprehensive cleaning service).

Application channel: remote service: [WeChat customer Care Center] Wechat official account-> [Technical Service]-> [engineer remote Assistance]-> you can apply.

Official account: [Wechat customer Care Center] official account-> [customer Service]-> [online Intelligent customer Service]-> contact online artificial customer service to assist you in your application, and inform local stores or door-to-door service of business status.

Service hotline: call MSI service hotline: 400828-8588, transfer to manual customer service to assist you in your application, and inform local stores or door-to-door service business status.

Service notes: 1. Labor-free maintenance does not include models that have expired their warranty.

2. In the process of maintenance, you are required to back up data and other materials in advance, and there may be situations in which data cannot be saved during maintenance. System restore requires you to back up data and other materials in advance, and it will be impossible to save all hard disk storage materials in the original factory system.

3. Service scope: Beijing-Tianjin-Hebei and Hei-Ji-Liao Regional Service Center delivery and repair users / door-to-door service users / door-to-door pickup users

4. For the above services, each product bar code is limited to one preferential maintenance or free service.

If you encounter a situation that leads to the abnormal use of the computer, you can contact the relevant after-sales channels of MSI as soon as possible.

Official website of MSI: https://www.msicn.com.cn/

MSI Service Hotline: 400,828-8588

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