Shulou(Shulou.com)11/24 Report--

CTOnews.com news on August 7, the official Weibo announced that the Beijing-Tianjin-Hebei, Heiji and Liao regional MSI offline service centers and MSI door-to-door service team provide care services for MSI laptop users, reporting for repair time from August 7 to 20.

CTOnews.com attached service content:

Computer maintenance is free of labor fee: parts failure caused by water / liquid intake, labor-free maintenance of original parts, 90-day official warranty after parts maintenance (excluding models that have expired warranty).

Computer repair parts replacement enjoy 20% discount: parts failure caused by water / liquid, replacement of new parts enjoy 20% discount, new parts still enjoy official warranty.

Computer liquid free cleaning service: if the computer has water / liquid intake condition, you can go to the store as soon as possible or make an appointment for simple cleaning service (if the liquid intake is serious, after coming to the door, we will arrange to pick up the parts to the original factory service center for free comprehensive drying and comprehensive cleaning service).

Run abnormal free remote service: if the computer has software abnormalities and other conditions, you can book remote diagnosis and debugging service free of charge.

System abnormal free system restore: if the computer crashes, can not enter the system and other conditions, you can go to the store or make an appointment for door-to-door service to restore the original system.

Mode of service:

To the store: users can go to any official service center of MSI in Beijing, Tianjin, Hebei and Heijiliao.

Door-to-door: if users are inconvenient to go to the service center, they can apply for door-to-door service through customer service (including door-to-door system restoration service, door-to-door simple cleaning service, door-to-door pick-up to the original factory comprehensive cleaning service).

Apply for channel:

Remote service: [WeChat customer Care Center] Wechat official account-> [Technical Service]-> [engineer remote Assistance]-> apply.

Official account: [Wechat customer Care Center] official account-> [customer Service]-> [online Intelligent customer Service]-> contact online human customer service to assist in the application, and inform the local store or door-to-door service business status.

Service hotline: call MSI service hotline: 40082888588, transfer to manual customer service to assist in the application, and inform the local store or door-to-door service business status.

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