Shulou(Shulou.com)11/24 Report--

You may also have had such a medical experience: shuttling between different departments do not know how to get there, waiting in line at the door of the department for fear of missing the number, checking how the project process can not be arranged in a reasonable order.

In order to solve these pain points and further improve the efficiency of medical treatment, Alipay and its medical industry partners recently launched the country's first "digital accompany doctor" solution: tips for medical treatment process, AR navigation for consultation rooms, reminders for waiting in line for mobile phones, and guidance for the whole process to accompany them, specializing in treating "confusion" when seeing a doctor. At present, Nanjing Gulou Hospital, Renji Hospital affiliated to Medical College of Shanghai Jiaotong University and the first affiliated Hospital of Medical College of Zhejiang University have been applied in the first batch of hospitals.

At the Drum Tower Hospital in Nanjing, the patient Xiao Hong (a pseudonym) went straight to the orthopedic clinic after picking up his number in the hall. "you don't have to take detours back and forth as before, which really saves a lot of time."

It is understood that AR navigation is one of the important functions of the "digital accompany doctor". In addition, the whole program also provides patients with the whole process of accompanying experience through Alipay App: before arriving at the hospital, patients can know in advance what department to hang up and the opening hours of the clinic through the functions of "intelligent guidance" and "intelligent customer service". Upon entering the hospital, Alipay App home page will appear the hospital exclusive "service card", registration, brushing medical insurance and other services is; when seeing a doctor, patients can also follow the guidelines provided by the "visit process broadcast" to see a doctor step by step, and use the "report query" to obtain the examination report as soon as possible. After leaving the hospital, patients with chronic diseases can also make online revisits, prescribe prescriptions, and buy drugs in the "Internet hospital" of the hospital, making several fewer trips to the hospital.

As the first batch of hospitals to use AR navigation and other functions, Nanjing Gulou Hospital has now realized online convenient operations such as appointment registration, report inquiry, and post-diagnosis follow-up. " Medical digitization is no longer limited to individual functions such as registration and medical insurance, but has been upgraded to a 'companion' service, improving the convenience of seeking medical treatment in all links, saving patients time and effort, and making the experience more comfortable at the same time. Qu Feng, director of the Internet Hospital and remote consultation Center of Nanjing Gulou Hospital, said.

Zhang Junjie, general manager of Alipay Medical and Health Division, said that he hopes to continue to improve and upgrade the ability of "digital counselors" with more medical industry partners through the opening of products, technologies and solutions. To provide patients with more personalized and user-friendly medical services. It is understood that at present, Alipay has successively launched a "one old and one small" accompany guide and a "one old and one small" medical service area in many provinces and cities.

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