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2025-04-05 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >
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Shulou(Shulou.com)11/24 Report--
Thanks to CTOnews.com netizens for the delivery of the clues about the past and the trumpet of a salted fish. CTOnews.com, July 26 (Xinhua)-- A recent AI photography Mini Program "wonderful Duck camera" has become a hit after its launch, paying 9.9 yuan for the so-called "killing hippocampus, innocent blue" experience, Shanghai Consumer Protection Commission official account said in a post today.
CTOnews.com noted that the software can use AI to learn from photos uploaded by users to build facial models, add new hairstyles, makeup, clothes and scenes to facial features, and apply other models to synthesize new photos.
However, after being tested by the Shanghai Consumer Protection Commission, it was found that the desired photos were not obtained-the testers uploaded photos with glasses, but the resulting photos did not have glasses, and the authorities did not require them to upload photos without glasses.
Then the staff contacted the customer service, but got the reply that "there is no glasses function for the time being, and the refund is not supported for the time being". After querying the service agreement of the software, it is found that only the relevant terms at the bottom of the payment page indicate: once the purchase is successful, refund is not supported.
The ▲ drawing comes from the official account of Shanghai Consumer Protection Commission, the same below.
Shanghai Consumer Protection Commission inquired that Mini Program was registered as unordered Network Technology (Shanghai) Co., Ltd., and the number left was either unanswered or empty. Not only that, the app has replaced the agreement after many consumers complained about privacy issues with Miao Duck camera.
The Shanghai Consumer Protection Commission pointed out that paragraph 2 of Article 26 of the Consumer Rights and interests Protection Law of the people's Republic of China stipulates that business operators shall not, in the form of standard terms, notices, statements, store notices, etc., make provisions that exclude or restrict consumers' rights, reduce or exempt operators from liability, and increase consumer responsibilities that are unfair and unreasonable to consumers, and shall not make use of format terms and technical means to force transactions.
Therefore, Miao Duck camera in the payment page marked with gray small print "once the purchase is successful, do not support a refund" is suspected of infringing upon consumers' right to fair trade.
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