Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizens, soft media users 1520111, travel sun for the delivery of clues! CTOnews.com, July 23, JD.com wireless first-generation equipment had a large-scale failure, such as the loss of App and abnormal intelligent acceleration service, which officials said was caused by employees of third-party service providers maliciously sabotaging applications on the first-generation wireless Baoyun platform and routing ROM.

The failure only occurs on the first-generation wireless devices, and the back-end service platform of the first-generation devices runs independently due to historical reasons, separate from other wireless devices management, and other wireless devices run stably and will not be affected in any way.

CTOnews.com learned from the official that JD.com Wubao issued an announcement again, saying that the first generation of equipment has gradually returned to normal since 6:00 on July 20 (including but not limited to wireless App device management, intelligent acceleration service operation, etc.), and is expected to return to normal by 18:00 on July 25.

In view of this fault, JD.com Wubao gave a treatment plan:

A generation of devices that remain steadily online from 0:00 on July 7, 2023 to 24:00 on July 8, 2023, with storage set up as a smart acceleration service, with 500 points distributed to the device as compensation.

This compensation aims at the abnormal function of the first generation router (including but not limited to the loss of wireless App, the loss of edge computing function, etc.), which affects the user experience to a certain extent.

Note:

Except for the first generation of devices that have not been affected by the failure, have applied for after-sales service on the purchased platform, and have withdrawn from the smart acceleration service.

Participate in the "sit back and enjoy it" activity equipment, according to the cumulative number of days from July 8, 2023 to July 25, 2023.

The above processing plan will be completed by 18:00 on July 31.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.