Shulou(Shulou.com)11/24 Report--

CTOnews.com July 19 news, Jingmai merchant center announced today, Debang express, Jingdong express now support large-sized goods door-to-door pick up, to ensure that users return worry-free, shorten the merchant processing after-sales time.

Before this, when users buy ultra-long and overweight goods beyond the collection range of Jingdong Express, they need to send them back to the merchants by themselves after applying for after-sales service, which takes time and effort and affects the shopping experience of users.

Now this situation has been improved, when users apply for after-sales return/replacement/repair, there will be more categories to support home pickup (subject to the after-sales application page display). Merchant review page or after-sales service page, you can see which company the actual logistics service provider is. At present, Debang has started trial operation to provide services, and more carriers will join in the future.

▲ According to CTOnews.com, Jingdong Logistics announced in March last year that it would acquire 99.99% equity interest in Debang Holdings for 8.976 billion yuan, accounting for about 66.49% of Debang's issued share capital. Since then, Debang officially became a subsidiary of Jingdong and continued to maintain independent operation of brand and team. Jingdong launched the door-to-door pick-up service for large-sized commodities this time, which also benefited from the participation of Debang.

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