Shulou(Shulou.com)11/24 Report--

On July 17, 2023, IDC, the world's leading IT market research and consulting company, released the "China Market share of Commercial Service Robots, 2022" report. According to the report, the overall market size of commercial service robots in China is US $169 million in 2022, and the industry concentration of some application scenarios has further increased. In particular, the CR2 (market concentration rate, the sum of the first and second market share) in the catering service robot market has further increased to 83.6%, of which the market share of Qinglang Intelligent has exceeded 60%, from 48.6% in 2021 to 60.4% in 2022. Firmly occupy the first position of the catering service robot and the advantage is further expanded.

The report also points out that the Chinese market for commercial service robots is obviously polarized, and Qinglang Intelligence and Gaoxian Automation have obvious advantages in catering distribution and commercial cleaning respectively. Together, the two companies account for about 50% of the overall market share of commercial service robots. Specifically, Qinglang Intelligence and Gaoxian Automation both have a market share of about 25%, and catering distribution and commercial cleaning have become the largest application scenarios for commercial service robots. From the subdivision scene to the market share, the current situation that commercial service robots stand side by side is further strengthened with the passage of time.

China, as the birthplace, technology origin and main market of commercial service robots, the mainstream brands are Chinese manufacturers. IDC's China report fully reflects the overall situation and trend of the industry. In 2022, the market environment is special, and the overall shipments of commercial service robots remain stable, which means that service-related demand is rigid enough, scene and regional penetration has increased, and the entire track has shown strong resilience. The basic service industry is less affected by economic fluctuations. After the environment gets warmer, the commercial service robot will accelerate and break out again.

In 2022, Jinglang's market share in the domestic catering service robot has further increased to 60%. The "first super" position is obvious, showing a strong business adjustment and adaptability. The more the market bottoms and faces the period of adjustment, after the restructuring of the industry, the overall market pattern becomes more stable. Li Junlan, research manager of IDC's China emerging Technology Research Department, said, "after the adjustment in 2022, most robot suppliers have adjusted their organizational structure and business direction to the best state to meet the new stage of market development. With the rise of the economic situation in 2023, the recovery of downstream customer demand, and the further expansion of the application of service robots in the sinking market and new industries and new scenes, China's commercial service robot market is recovering vigorously. "

It is no accident that the market encounters force majeure in 2022, and it is no accident that Qinglang Intelligence has not only achieved counter-trend growth, but also expanded its leading edge. Qinglang Intelligence, established in 2010, has almost opened up a commercial service robot race track on its own. After early hard market education and exploration, today, the basic effectiveness of service robots has been deeply verified in many commercial scenarios. The long-term operation of the robot is reliable enough, and the comprehensive cost is also reduced to below the critical point expected by merchants.

Coupled with the aging of the population and labor shortage has become an irreversible global trend. The United Nations population report predicts that by 2050, one in six people in the world will be over 65, and in Europe and North America, one in four will be 65 or older. The number and proportion of the elderly population is increasing in almost every country in the world. The trend of aging population, decreasing labor supply and rising labor costs mean that the human efficiency of machines + people will be upgraded and the human demand for services will be accelerated. In the future, commercial service robots will start with large scenes and low complexity, and gradually infiltrate into small and medium-sized scenes and high complexity, with full growth potential.

The earliest breakthrough of commercial service robot also comes from the upgrade of human efficiency. Catering, hotels and other industries are labor-intensive, if repetitive and boring or highly standardized work is handed over to robots, which will help operators save a lot of costs, employees will be able to focus on higher quality services; the higher the degree of standardization in the scene, the stronger the "upgrade" of robots to human beings, and the more they can reduce the burden on human employees through standardized work. When "robots save costs and improve employee efficiency" really become the consensus of the industry, commercial service robots will officially enter a period of rapid development.

Looking back at the development of commercial service robots, product project establishment, key technology research and development, supply chain cultivation and market demand are deeply coupled, and the product solution is based on a deep understanding of commercial scenarios. Nourishing and rewarding the long-term wisdom, it has become today's representative brand of commercial service robots. At present, in the catering industry business service robot market, Optimus Intelligence is taking the lead in the market with absolute advantage.

After improving the layout of the catering industry, Optimus Intelligence also extends the application of technology to other industries to promote the diversified development of the business service robot industry. It is reported that in addition to the catering field, the robot also landed in hotels, medical care, venues, business offices, community pension, airports and other scenes. With the forging and tempering of China's commercial service robot market, Chinese manufacturers, which have the advantages of case accumulation, intellectual resources and supply chain cost, have gone to sea to seize the blue ocean of the global market in the relatively early stage, which has also greatly expanded the living space of enterprises.

At present, Jinglang Intelligence has opened six global business regions overseas, including North America, Europe, Asia-Pacific, South America, the Middle East and Africa, covering many overseas countries and regions, such as the United States, Germany, Singapore, Japan, the United Kingdom, and so on. and with Japan Softbank Corp., South Korea Hyundai, Saudi Aramco and other large international enterprises reached strategic cooperation.

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