Shulou(Shulou.com)11/24 Report--

CTOnews.com news on July 11, with the development of network literature, there are more and more App users of reading class. However, some reading App take advantage of the reading needs of consumers, using unreasonable charging methods, pop-up advertising, automatic renewal and other means to infringe upon consumers' right to know and choose. In addition, the contents of some reading App are not suitable for minors to read.

CTOnews.com learned from the "China Consumer Daily" that some reading App charges do not specify the price, a large number of split chapters, deceive consumers to renew, and so on. For example, one consumer reported that his child reads an online article in the App of pen and ink literature. The first 1981 chapters are free, and the following chapters are charged by chapter, which costs 700 yuan in half a month. The novel has not been finished for more than 3000 chapters, and I don't know how much it will cost to finish reading the novel. Another Shanghai consumer said he paid 64 yuan to finish the 71 verses of a novel. The novel page does not clearly indicate how much it will cost to read the novel in its entirety, and uses the content to attract readers to renew the "pit" step by step.

It is reported that there are generally two ways to charge for novel reading App. One is to charge by chapter, the price is uncertain and the number of reading coins required for different chapters is also different. Another way is to spend 399 yuan on a member's annual card, so that you can read it in unlimited quantities. The reporter calculates that if there is only one novel readers like in an App, buying an annual card is more cost-effective than buying it by chapter.

Some lawyers said that according to the provisions of the Consumer Rights and interests Protection Law, consumers have the right to know the truth about the goods they buy and use or the services they receive. The operators of reading App should make the price clear to the readers in a prominent position, especially in the purchase process. It is not allowed to deceive consumers into renewing their purchases by splitting a large number of chapters.

The report also said that in addition to the issue of fees, pop-up advertising and automatic renewal are also problems that perplex consumers, and many consumers are inadvertently deceived. In addition, in a large number of e-books, there are pornography, violence and other content that is not suitable for minors to read. In a number of reading App, some books, especially novels, are more explicit in the description of sexual relations in order to attract readers, and some works are not conducive to minors to establish correct values.

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