Shulou(Shulou.com)11/24 Report--

CTOnews.com July 11 news, Microsoft recently released driver updates, and finally fixed the Surface Pro X and other ARM notebook camera failure.

The problem dates back to May 23, when Windows users using ARM laptops reported that after installing the update, the camera suddenly stopped working, unable to make video calls, take pictures and other functions, and facial recognition was not available, forcing users to use PIN code to unlock the device.

"if you want to confirm whether the update is compatible with your device, you can try to check the update manually," Microsoft said at the Windows Health Control Center.

CTOnews.com Note: Microsoft says the affected systems include devices running Windows 10 22H2 or Windows 11 21H2 / 22H2 and using Qualcomm 8cx Gen 1Magi Qualcomm 8cx Gen 2 Magi Microsoft SQ1 and Microsoft SQ2 processors.

In addition, the temporary solution still works: resolving these camera errors on PC requires the following commands with administrator privileges:

Reg add "HKLM\ SYSTEM\ CurrentControlSet\ Control\ Qualcomm\ Camera" / v EnableQCOMFD / t REG_DWORD / d 0 / f related reading:

"Microsoft Surface Pro X tablet camera suddenly failed, and users found a magic solution."

"Microsoft temporarily solves the problem of camera failure of ARM notebooks such as Surface Pro X."

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