Shulou(Shulou.com)11/24 Report--

At the 2023 World artificial Intelligence Congress (WAIC)-Science and Technology accessibility Forum on July 8, Li Zhe, Deputy General Manager of the Machine Intelligence Department of Ant Group's Great Security Business Group, introduced Ant Group's efforts to help technology accessibility with AI, from the creation of a "Blue vest Digital Lab for the elderly" to the launch of "uniform" and "swing" to serve the visually impaired. Li Zhe proposes that he hopes that more technology companies will increase their breakthroughs in AI for Science and truly achieve the transition from "fewer obstacles" to "no obstacles."

Photo: Li Zhe, Deputy General Manager of the Machine Intelligence Department of Ant Group's large Security Business Group, shared at the WAIC scene.

It is the platform responsibility of ants as Internet companies to help bridge the digital divide, constantly carry out barrier-free transformation of products, and let vulnerable groups enjoy the development dividend of the digital age. Starting from 2020, under the guidance of the National Anti-Fraud Center, the Department of Aging Health of the National Health Commission, and the Anti-Fraud Center of the Ministry of Industry and Information Technology, initiated by Ant Group and Zhejiang Ant Public Welfare Foundation, and with the participation of all sectors of society, the blue vest public welfare campaign was officially launched, mainly through community lectures, public welfare exhibitions, caravans to the countryside and other ways to help the elderly solve the problem that smart devices "dare not use, can not be used".

Photo: blue vest releases Hello Friends Pavilion on WAIC

At this year's WAIC, Blue vest and Shanghai Telecom released the first issue of "introduction to the N functions of Hello Friends Pavilion", which uses concise and colloquial pictures and text to disassemble the operation steps and matters needing attention of the five practical functions in the Old Friends Pavilion. The blue vest plans to put the guide one after another in more than 200 old friends' kiosks on the streets of Shanghai, so that uncles and aunts can have a "understandable and useful" manual on hand when they actually use it.

The "digital divide" should not become a "service gap". Blue vest focuses on "addition" on offline services and "subtraction" on technology. In September 2022, the blue vest digital aging laboratory came into being and continuously upgraded to reduce the threshold for the elderly to use devices such as smartphones through technological upgrades.

"We noticed that it is very difficult for some people, such as the visually impaired and the elderly, to use common identification products such as face recognition and jigsaw verification codes." therefore, under the leadership of Li Zhe, the Ant AI team developed innovative products based on behavior recognition AI technology-"uniform" and "swing". These groups can be checked as easily and quickly as other groups in Alipay App. "based on this AI technology, we have also developed a unique interactive way for visually impaired groups, which can be used in Alipay's' set Wufu 'and other activities. At present, these technologies continue to spread through the blue vest digital aging laboratory, through the IIFAA Alliance Ecology and Ant Security Technology ZOLOZ brand, to serve more people around the world. "

Photo: blue vest digital aging lab continues to upgrade to launch more AI barrier-free products

Blue vest Digital Assistance Lab has successively launched upgraded AI fraud wake-up products, anti-fraud code elder mode and other functions; by constantly optimizing Alipay elder model, warm hotline and immersive experience courses to enhance the user experience and help the elderly to share a new digital life. In the future, more AI products will be launched through this laboratory to serve the elderly.

"the future innovation of AI will bring two stages of change to accessibility. In the first stage, the emergence of new AI technologies such as large models in image processing, speech recognition and natural language understanding will significantly improve the performance of many existing information barrier-free products. In the second stage, the breakthroughs brought about by the cross-research of AI and some basic disciplines will really bring some transformation to accessibility, "Li Zhe said. With the continuous development of the industry, artificial intelligence will help accessibility bring a new round of productivity innovation." if the emergence of AI is more likely to turn 'obstacles' into 'fewer obstacles', I believe that breakthroughs in AI for Science in the near future In order to truly achieve the "less obstacles" to "barrier-free".

This forum brings together domestic and foreign research institutions, top scholars and industry personages to share the research, application and trends of AI in driving technological accessibility innovation and imagining the new AI accessibility scene in the digital age from different perspectives. These in-depth discussions also provide innovative research directions for joint discussions on how to break down obstacles in life through artificial intelligence technology, so that everyone can equally enjoy the convenience of science and technology.

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