Shulou(Shulou.com)11/24 Report--

On June 25, the 2023 Global artificial Intelligence products Application Expo opened in Suzhou. Hisense Network Technology Co., Ltd. displayed and released the "Digital Agent" on the spot. Sun Yongliang, chief designer of Hisense Network Technology Co., Ltd., pointed out in the keynote speech "Digital Agent leads the New Development of Smart City": "We define digital agent as the next generation smart city technology architecture, which is based on cloud and AI as the core to build an integrated intelligent system of stereoscopic perception, global collaboration, accurate decision-making and continuous evolution."

Transform a cold machine into an emotional agent

Hisense grasps the pulse of digital transformation, and the ideas of smart city construction continue to innovate, from "Yunnao" architecture in 2019 to upgrading "Yunnao group" architecture in 2021, and to upgrade again in 2023. Put forward a new smart city architecture of "digital agent", changing from technology-driven to value-driven, realizing deep integration of technology and business; from central intelligence to distributed intelligence, making intelligence ubiquitous. Change from an ice-cold machine to an emotional agent to personify the agent.

Sun Yongliang pointed out that, different from the traditional business system, Hisense's new generation of digital agents based on Yunnao has been transformed from four dimensions: process, business, decision-making and interaction. The process changes from automation to autonomy: the business process is driven by AI to spread automatically, and the system is unmanned. Business has changed from collaborative to group intelligence: cross-departmental, cross-level and even cross-regional business collaboration can be realized through co-construction and sharing of large platforms. Decision-making changes from digital to digital intelligence: the simulation deduction based on digital twins can give decision-making suggestions through accurate prediction and advance prediction. Interaction changes from graphical to anthropomorphic: direct interaction with digital people.

Realize the ability to understand, handle affairs, understand encyclopedia and assist in decision-making.

"the construction of digital agents needs to be supported by strong underlying capabilities, so we have launched a digital agent factory," Sun Yongliang pointed out. It includes two parts: one is a digital intelligent factory composed of data factory, AI factory, integration hub, application factory and multimodal interaction, which provides platform capability support for efficient construction of digital agents. The second is to build Hisense Yunnao, accumulate three kinds of digital resources of data, model and application, and ensure that the agent has high value and can be applied in actual combat.

Large model technology is a research hotspot in the industry, and it will also have a great impact on digital agents. In order to solve the problems such as the lack of ability of general domain large model and the lack of privacy protection of private data, Hisense studied the customization technology of special domain large model and the fusion technology of universal domain question and answer ability. After integration, it can provide multi-knowledgeable and deep integration services, and realize an industry digital agent that can understand, handle affairs, understand encyclopedia and assist decision-making.

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