Shulou(Shulou.com)11/24 Report--

CTOnews.com June 25 news, recently, Internet users released several screenshots of customer service conversations, accusing "full freight, truck help platform deliberately prevent shippers from raising prices for drivers." In this regard, the Manchu group verified that the screenshot deliberately intercepted part of the dialogue and spread false information out of context.

The Manbang Group said that it was understood that the order involved in the screenshot of the original dialogue was that the owner Yu sent an order for "Man Yunbao" from Enshi, Hubei Province to Xiling District, Yichang City, Hubei Province. The driver required 9.6m to transport goods weighing 15 tons, with a mileage of about 219km and the owner's bid of 4891 yuan, but the average transaction price of the route was only about 1200 yuan.

CTOnews.com learned from the official Manbang Group that for "Manyunbao" product orders, in accordance with the relevant national regulations on network freight, in order to prevent shippers from deliberately setting freight prices much higher than the market price for the purpose of false invoicing, the maximum unit price per ton / square and the total price ceiling combined with vehicle models and freight distance are set to avoid completely unreasonable and inflated freight prices. The bid for this order exceeds the market price by 300%, which is equivalent to 22 yuan per kilometer (the freight for 9-meter 6 trucks is usually about 4.5 yuan to 7.5 yuan per kilometer), which is obviously unreasonable, so the system risk control is determined to be a false freight rate. then in the process of online consultation, the customer service also suggested that it be adjusted to a reasonable and normal price.

The Manbang Group stressed that when the goods are full, the truck help platform does not and will not restrict the normal quotation and independent fare increase of the consignor. after all, restricting the normal quotation and price increase of the consignor not only hinders the normal delivery of the goods, but also directly harms the interests of the majority of drivers and masters, and indirectly harms the interests of the platform. In any case, the platform has no incentive to do such an obvious "harm at the expense of others".

The Manchu Group also said: "the false information circulating on the Internet about 'restricting shippers from quoting high prices and price increases' deliberately incomplete intercepts the records of the dialogue, which is out of context and context, and is obviously one-sided and selective. It can not fully show the true situation of the dialogue. And after some people spread with ulterior motives, the network infringement of this kind of deliberate slander and smear of the enterprise has also caused a bad impact to our company. In accordance with the spirit of the Qinglang Special Action of the State Internet Information Office, we will report to the relevant parties and the relevant platform subjects, and we will reserve the right to investigate their legal liability for illegal acts and relevant parties that continue to disseminate relevant false information. "

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