Shulou(Shulou.com)11/24 Report--

CTOnews.com June 21, CTOnews.com learned from the official account of "Netletter Shanghai" that Shanghai Internet Information Office, Municipal Market Supervision Bureau, Xuhui Internet Information Office and Huangpu Internet Information Office interviewed three enterprises in the afternoon of June 19, requiring Starbucks, Shake Shack and Tiantai restaurants to comprehensively rectify the behavior of excessive collection of personal information, earnestly fulfill their obligations to protect personal information, and safeguard the legitimate rights and interests of consumers.

According to the "Netletter Shanghai", recently, after the launch of the "Special Law Enforcement Action on the Protection of personal Information Rights and interests in the consumption Field of the Liang Jianpu River", according to the clues of consumer reports, law enforcement officials of the Shanghai Internet Information Office and the Municipal Market Supervision Bureau carried out on-site law enforcement on Starbucks, Shake Shack and Tiantai restaurants in two ways. There are some problems in the three catering enterprises, such as "inducing to obtain users' mobile phone number", "inducing consumers to provide accurate location information", "frequent pop-up windows to induce registered members", "inducing consumers to pay attention to official accounts" and so on.

The person in charge of the three enterprises said that the next step will be to actively cooperate with the regulatory authorities in accordance with the requirements of the interview and carry out self-inspection and rectification. At present, Shake Shack and Tiantai Restaurant have made preliminary improvements to the existing problems, and Starbucks is actively adjusting.

CTOnews.com has reported that the official website of the China Consumer Association recently revealed that it will carry out consumption supervision work of "opposing compulsory attention to official accounts" nationwide, and consumers can reflect such problems to the China Consumer Association by e-mail.

Article 26 of the Law of the people's Republic of China on the Protection of consumers' Rights and interests stipulates: "operators shall not, by means of standard terms, notices, statements, store notices, etc., make provisions that exclude or restrict consumers' rights, reduce or exempt operators from liability, and increase consumers' responsibilities that are unfair and unreasonable to consumers, and shall not make use of format terms and technical means to force transactions." Article 29 stipulates: "in collecting and using consumer personal information, business operators shall follow the principles of legality, legitimacy and necessity, clearly state the purpose, method and scope of the collection and use of information, and with the consent of consumers."... "

Article 12 of the provisions on the Administration of Public account Information Service of Internet users stipulates: "the public account information service platform shall standardize the mechanism for recommending and subscribing to public accounts, without the consent of Internet users." shall not be forced in any way or in a disguised form to subscribe to follow other users' public accounts. "

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