Shulou(Shulou.com)11/24 Report--

CTOnews.com, June 19, Beijing Municipal Bureau of Culture and Tourism recently studied and drafted the interim measures for the Administration of Beijing's Housing Industry (draft for soliciting opinions) (hereinafter referred to as the measures). According to the measures, the business units of the accommodation industry shall strictly abide by the Law of the people's Republic of China on the Protection of minors and strengthen the protection of the rights and interests of minors. Hotel electronic competition rooms are strictly prohibited to receive minors. The business unit of the accommodation industry shall publicize the service norms and charging standards in conspicuous locations such as the check-in registration office, and inform consumers of the settlement method, check-out time and other relevant information when consumers check in. If other fee-charging services are provided, the service items, service contents, prices or pricing methods shall be clearly stated.

The measures propose to stipulate that the enterprises of the online tourism operation service platform shall examine and verify the operating qualifications of the accommodation business units when providing booking services for the accommodation business units, and shall not allow the accommodation business units to engage in relevant business activities through the platform. The enterprises of the online tourism operation service platform and the enterprises operating within the platform shall provide true and accurate business information and shall not carry out false publicity; those who have not obtained stars, quality standards and credit ratings shall not use relevant titles and logos.

The measures specifically mention that the business units of the accommodation industry should establish and improve the system for handling consumer complaints in accordance with the standards of service quality. In addition, in the case of repeated punishment by the relevant departments, exposure by the media, or repeated reports and complaints by consumers, the administrative departments of culture and tourism may, in conjunction with the relevant departments, conduct joint key inspections on the relevant business units of the accommodation industry. The administrative departments of culture and tourism shall summarize the violations of laws and regulations committed by the business units of the accommodation industry and be punished by administrative punishment, record them in the credit files, and include the risk + credit comprehensive rating of the business units of the accommodation industry.

CTOnews.com is attached with the notice address of Beijing Municipal Bureau of Culture and Tourism: click here direct.

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