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Join in if you can't beat it: Chegg, the first company to admit that ChatGPT affects revenue, chose to embrace AI, laying off 4% of its workforce

2025-04-11 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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Shulou(Shulou.com)11/24 Report--

CTOnews.com, June 14 (Xinhua)-- Chegg, an American online education company, admitted last month that students' interest in ChatGPT, an artificial intelligence chat robot, "soared" and began to hurt its sales. Now the company, which plans to integrate artificial intelligence into its brand, has launched CheggMate, an educational aid for AI, and laid off 4 per cent of its staff.

After Chegg CEO Dan Rosensweig claimed that OpenAI's ChatGPT had had an impact on the growth rate of their new customers, "ChatGPT is a fatal blow because the company's main source of revenue is to provide homework solutions to students." then Chegg's share price nearly halved and plunged more than 40%.

After ▲ Chegg stock information, Chegg partnered with OpenAI to develop its own AI teaching assistant product, CheggMate, which aims to "help students better learn and understand homework content".

▲ source Chegg official website CTOnews.com learned after inquiry that this teaching assistant product, called CheggMate, is a "conversational learning assistant", which is connected to the GPT-4 model. The main functions include:

Drive program (simulated teachers and students answer 1V1 questions, students can choose the AI teacher of their favorite teaching style)

Personalized learning (provide personalized assessment and matching exercise tests according to students' answer style, learning progress, etc.)

Adaptive tutoring (AI teachers can timely adjust the teaching plan to meet the learning needs of students)

Immediate feedback (provide immediate feedback through charts, conversations, etc.)

After the release of CheggMate, Chegg said it would "lay off 4 per cent of its staff" to "enable the company to better implement its artificial intelligence strategy". Bloomberg speculates that this may have something to do with "the lack of cash flow caused by the previous collapse in Chegg's share price".

▲ source Bloomberg but whatever the future development of Chegg, it is clear that only the world of employee injuries has been achieved.

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