Shulou(Shulou.com)11/24 Report--

CTOnews.com May 30 news, recently, many Windows 11 users reported that they encountered incompatible AMD graphics card drivers when using some software. It is understood that this is due to the automatic update of Windows 11 to install the old version of the AMD graphics card driver, resulting in incompatibility with the current AMD software. CTOnews.com noted that AMD has identified the problem on its website and provided a solution accordingly.

It is reported that when users start AMD software, there will be an error message titled "AMD Software: Adrenalin Edition Warning", indicating that "Windows Update may have automatically replaced your AMD graphics card driver. Therefore, the version of AMD software you started is not compatible with your currently installed AMD video card driver." This is because Windows Update has installed a generic Windows platform (UWP) driver that does not match the currently installed AMD software.

To solve this problem, AMD recommends that users take the following measures:

For users who want to use AMD software, you can use system properties to prevent Windows from updating and installing AMD Radeon graphics card drivers. The specific steps are as follows: press the Windows + S key to open the search box, enter the device installation settings (Device installation settings), click change device installation settings (Change Device installation), then select the "No (your device may not work properly)" option, and click Save changes.

Alternatively, users can reinstall the AMD software using the latest version of the installation package available on AMD.com.

For users who want to use the UWP driver, you can uninstall AMD Software: Adrenalin Edition through Windows Settings | applications and features, and continue to use OEM's custom driver software.

In addition, if you want to prevent Windows 11 from automatically updating and replacing AMD video drivers, you can do the following:

If you are using the Windows 11 Pro or Enterprise version, you can use the Group Policy Editor and follow these steps: open the Group Policy Editor, enter computer configuration > Administrative templates > Windows components > Windows updates, double-click "do not include drivers in Windows updates" in Group Policy, enable the policy, click OK, and restart your computer.

If users are using the Windows 11 Home version, they may not be able to access the Group Policy Editor. In this case, you can use registry editor and follow these steps: open registry editor, enter the following path: HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ DriverSearching, double-click the SearchOrderConfig DWORD key in registry editor, change the value from 1 to 0, click OK, and restart the computer.

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