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Western Digital promises to release firmware updates for failed SanDisk Extreme mobile hard drives

2025-01-15 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > IT Information >

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CTOnews.com, May 21, in the past few months, users have often been seen on forums and Twitter and other social platforms complaining about Bug in their recently purchased 4TB and 2TB SanDisk Extreme V2 and Extreme Pro V2 hard drives, such as suddenly erasing their original data and, in some cases, becoming unreadable.

However, the problem seems to be limited to hard drives manufactured for some time at the end of 2022 and seems to mainly affect 4TB models. Xisu told ArsTechnica that they would release new firmware updates to address its SanDisk Extreme and Extreme Pro SSD reliability issues.

"Western Digital has learned of reports that some customers are experiencing problems using 4TB SanDisk Extreme and / or Extreme Pro removable hard drives (SDSSDE61-4T00 and SDSSDE81-4T00, respectively)." "We have solved this problem and will release firmware updates on our website soon. Customers with questions or problems should contact our customer support team for help."

However, Western Digital did not say when the update would be available, nor did it say whether it was also being fixed for the 2TB model. In addition, the company has not replied whether it will provide compensation to customers who have lost data, and we expect a new firmware update will come soon, when CTOnews.com will report again.

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